The sound of silence: the absence of public service values in Canadian media discourse about the CBC

Public service broadcasting (PSB) across the world is in crisis. This article examines how, if at all, normative academic ideals of public service broadcasting inform discussion about the Canadian Broadcasting Corporation (CBC) in Canadian news media. The researchers undertook a quantitative (N = 467) and qualitative (n = 29) content analysis of five years of Canadian news media coverage about the CBC published between January 1, 2009, and April 30, 2014. Their systematic analysis of this research found little connection was made between the CBC and discussions of public service values. This study contends that the pre-eminence of neoliberal discourse represents a serious assault to broadcasters with a public service ethos

Perceived Leadership Styles and Commitment to Service Quality Among Academic Staff: The Mediating Influence of Job Satisfaction

Past researches have suggested that some universities in Malaysia were losing student because their standard of service quality was not up to the expectation. This gives emphasis that there is some concern in the way the students' were being treated or handled. With the global and national competition, growth of public and private universities there is a need for academic leaders to not only transform the national academic outlook from the national perspective but also to motivate the academic staffs' commitment towards service quality excellence. Therefore, the primary objective of this study was to explore the relationships of perceived leadership styles and commitment to service quality, mediated by job satisfaction among the academic staff in selected Malaysian Universities. Specifically the objectives were : 1) to determine the status of commitment to service quality among the academic staff in selected Malaysian Universities; 2) to determine the status of job satisfaction among the academic staff in selected Malaysian Universities; 3) to determine the relationships of perceived leadership styles on the commitment of the academic staff towards service quality in selected Malaysian Universities; and 4) to determine the mediating effects of job satisfaction on the relationships of perceived leadership styles and the commitment of academic staff to service quality in selected Malaysian Universities. Based on the objectives and research questions, four (4) hypothesis were proposed to determine the relationship between perceived leadership styles and commitment to service quality and the mediating effects of job satisfaction on the relationship between perceived leadership styles and commitment to service quality of the academic staff. The sample for this study consisted of academic staff from six universities in the Klang Valley, Malaysia. Majority of the respondents were from the business faculty, between the ages of 30 and less than 40 years old, with masters and other qualifications and with between 1 and less than 5 years of teaching experience. The total useable questionnaires were 387 with a response rate of 36 percent from both private and public universities. This study reveals that perceived leadership styles have a significant positive relationships on the academic staffs commitment to service quality. Job satisfaction was found to have only a partial mediating effect on transformational and transactional leadership styles and commitment to service quality. There were also significant differences in academic staff commitment to service quality and job satisfaction among the public and private universities in Malaysia. The findings of this study contribute in the specific area of literature, theory and also in research design. Among the recommendations made to the policy makers and academic leaders at the universities were in enhancing the commitment of the academic staff to service quality by achieving job satisfaction, ranking service quality as the number one priority and opening avenues for collaboration with the government in training of academicians in leadership. Several suggestions were also made for future studies such as the inclusion of new variables, dyadic methods of sampling, longitudinal methods of data collection and the adaption of measurements to suit the local culture

The Voice, October 1984: Volume 30, Issue 1

Art With a Mission; Dordt Celebrates 30 Years of Service; Students Return as Temperature Soars; From the President; Fall Drive Goal Set at $275,000; Called to an Academic Task; Ten Join Faculty; Social Sciences Hold Seminar; Dordt Broadens Outreach to Schools; Enrollment Remains High; Help for Canadians; Christian College Coalition; Synod Urges Classes to Support CRC-Related Area Colleges; Canadian Advisory Councils Provide a Valued Service; Van Dyk Returns From Germany; Planet Named After Professor; Handbook\u27s Fifth Edition Published; Hulst and Vander Stelt Attend ICPCHE Meetings; Faculty Newshttps://digitalcollections.dordt.edu/dordt_voice/1154/thumbnail.jp

Hollins Columns (1965 Feb 11)

Table of Contents: Director To Discuss Planning Problems Academic Climate To Be Discussed At Open Forum Two $25,000 Donations Give Boost To Development Fund Visiting French Professor Marc Chadourne, Is Back Whittemore and Hoffman Join Kiely For Festival Rubin To Conduct Seminar For Cooperative Program Chemical Society To Hear Lecture By Brown Prof. Honor System Confuses The Petty And Important Russian Field Trip Enlightens Hanchett February 14 Problem Date For Budding IFC Expands Bus Service To Lexington Jones And Shelley Meet Kennedy And Hoffa In D.C. Playwright O\u27Casey\u27s Daughter Forms Troupe, Appears Here McCrea, Hanchett, Ramsey Now Hold Ph.D. Degrees Unrequited Love Will Be Topic At Sunday Chapel Communication May Break Color Line Southern Literature Series Will Be Edited By Rubin Returning H.A. Rooms Listed Trimester Suggested Here 30 Years Agohttps://digitalcommons.hollins.edu/newspapers/1856/thumbnail.jp

Assessment of academic departments efficiency using data envelopment analysis

Purpose: In this age of knowledge economy, universities play an important role in the development of a country. As government subsidies to universities have been decreasing, more efficient use of resources becomes important for university administrators. This study evaluates the relative technical efficiencies of academic departments at the Islamic University in Gaza (IUG) during the years 2004-2006. Design/methodology/approach: This study applies Data Envelopment Analysis (DEA) to assess the relative technical efficiency of the academic departments. The inputs are operating expenses, credit hours and training resources, while the outputs are number of graduates, promotions and public service activities. The potential improvements and super efficiency are computed for inefficient and efficient departments respectively. Further, multiple linear -regression is used to develop a relationship between super efficiency and input and output variables. Findings: Results show that the average efficiency score is 68.5% and that there are 10 efficient departments out of the 30 studied. It is noted that departments in the faculty of science, engineering and information technology have to greatly reduce their laboratory expenses. The department of economics and finance was found to have the highest super efficiency score among the efficient departments. Finally, it was found that promotions have the greatest contribution to the super efficiency scores while public services activities come next. Research limitations/implications: The paper focuses only on academic departments at a single university. Further, DEA is deterministic in nature