On the evolution of online tourism communities - Network battle or longtail niches?

Even though the emergence or respectively the construction of online communities is of great interest for scientists and community engineers, only few empirical data has been presented on community growth. This article starts with a reflection on possible growth curves of virtual communities. It contrasts a network externality perspective that produces clear winners and losers in a market with a long tail perspective that also allows small niche products to be successful. These considerations are empirically tested with a sample of 74 travel communities whose numbers of registered members were recorded at two measure points. The results show that online travel communities develop into an archetypical long tail. A very small number of communities with exceedingly high numbers of members are accompanied by a vast amount of communities with only few members. An analysis of the long tail, however, reveals that the community tail is not dead but is populated by a large number of especially regional communities that show considerable growth rates

Why Cloud? - A Review of Cloud Adoption Determinants in Organizations

Adoption of cloud computing in organizations is increasing at a rapid pace. It is expected that the majority of the organizations in industrialized nations will be using cloud services to some extent in the near future. In this review I categorize adoption factors utilized in the literature and identify determinants playing a key role in organizations’ decision to adopt cloud. I analyze both quantitative and qualitative evidence and code relationships between factors and adoption of cloud by systematically reviewing the literature. Findings show underrepresentation of the factors related to organization and external environment in cloud adoption literature. This study contributes a set of determinants of cloud adoption, which serves as a foundation for the future research and advancement of the theories in information systems field

Creating a sustainable digital infrastructure: The role of service-oriented architecture

The United Nations’ goal of generating sustainable industry, innovation, and infrastructure is the point of departure for our reflective paper. The paper elaborates on the concepts of digital infrastructure, service-oriented architecture, and microservices. It emphasizes the benefits and challenges of creating a sustainable infrastructure based on a service-oriented environment, in which cloud services constitute an important part. We outline the prerequisites for obtaining a sustainable digital infrastructure based on services. Service-oriented architecture (SOA) and recently, microservice architecture, and cloud services, can provide organizations with the improved agility and flexibility essential for generating sustainability in a market focusing on digitalization. The reuse capability of SOA provides a common pool of information technology (IT) resources and qualifies as a green IT approach that impacts environmental protection. Previous research has identified IT and business alignment together with SOA governance as the most critical criteria when implementing SOA. This paper discusses these issues in-depth to explain sustainability.publishedVersio

Understanding the Business Value: Towards a Taxonomy of Industrial Use Scenarios enabled by Cyber-Physical Systems in the Equipment Manufacturing Industry

The trend of digitalization provides new opportunities for industrial equipment manufactures as sensor technology and ubiquitous connectivity become part of the equipment. In particular, cyber-physical systems (CPSs) enable digital innovation for the industrial product and service business by improving operational efficiencies, facilitating innovative hybrid business models, and fuelling servitization in manufacturing. Despite the new opportunities, so far no research has been conducted to investigate and classify configurations and affordances of this new technology. To gain both a broad and in-depth understanding of use scenarios and added-value of CPSs for the service business in the equipment industry, a multi-method approach is chosen: a systematic literature review as well as case study research are conducted. Grounded in existing literature and based on empirical data of 45 use scenarios, we propose a taxonomy to classify use scenarios enabled by CPSs in the equipment industry. This work contributes to the theoretical body of knowledge by proposing a taxonomy of use scenarios enabled by CPSs. The taxonomy can be (1) leveraged to categorize use scenarios of CPSs in the equipment manufacturing industry and (2) used as a framework for further research. Practitioners can use the taxonomy to classify and compare use scenarios as well as identify business model archetypes

Taxonomy of Technological IT Outsourcing Risks: Support for Risk Identification and Quantification

The past decade has seen an increasing interest in IT outsourcing as it promises companies many economic benefits. In recent years, IT paradigms, such as Software-as-a-Service or Cloud Computing using third-party services, are increasingly adopted. Current studies show that IT security and data privacy are the dominant factors affecting the perceived risk of IT outsourcing. Therefore, we explicitly focus on determining the technological risks related to IT security and quality of service characteristics associated with IT outsourcing. We conducted an extensive literature review, and thoroughly document the process in order to reach high validity and reliability. 149 papers have been evaluated based on a review of the whole content and out of the finally relevant 68 papers, we extracted 757 risk items. Using a successive refinement approach, which involved reduction of similar items and iterative re-grouping, we establish a taxonomy with nine risk categories for the final 70 technological risk items. Moreover, we describe how the taxonomy can be used to support the first two phases of the IT risk management process: risk identification and quantification. Therefore, for each item, we give parameters relevant for using them in an existing mathematical risk quantification model

A PROPOSITION OF CRITICAL SUCCESS FACTORS INFLUENCING SOA IMPLEMENTATION IN HEALTHCARE

Service Oriented Architecture (SOA) has been proved to be a significant integration paradigm in many sectors including healthcare. The importance of the development of integrated Information Technology (IT) services and infrastructures in healthcare is enormous as medical errors that occur due the non integrated nature of healthcare systems result in the loss of human lives. The normative literature demonstrates that organizations have difficulties in getting full benefits from SOA adoption for various reasons. Thus, we suggest that the investigation of Critical Success Factors (CSFs) related to SOA implementations in healthcare is important as the understanding of these factors may help organizations to increase the benefits they get from SOA and improve SOA acceptance rate. As a result we review the literature to identify SOA CSFs in healthcare and we classify them. Then we test them through a case study in a public healthcare organization. The results stress the crucial importance of governance and culture and proposed that a new CSF called ?Communications? should be considered. In doing so, we extend the body of literature and we suggest that further research is required to better understand SOA CSFs in healthcare

Measuring the success of intervention programmes designed to increase the participation rate by women in computing

Many intervention programmes to encourage greater female participation in computer education and careers have been conducted in the last twenty years. These intervention programmes take considerable time, effort and money to design and implement. If success were to be measured by an increase in the percentage of female students undertaking computing courses then these programmes would have to be considered a failure. This paper describes a research project which examined fourteen intervention programmes in detail. From the perspective of the programme champions each of the intervention programmes was considered successful, even when this success was restricted to specific areas or limited to small groups of individuals. Formal evaluation appeared to have been an afterthought rather than a priority of many of the programme champions. Some programmes appeared to be less effective due to the lack of targeted and clear goals or predetermined evaluation criteria. It is recommended that during the initial planning phase for intervention programmes a clear objective is to consider what a successful programme would look like and what the evaluation criteria would be. Further work is needed to understand how intervention programmes can be better designed and evaluated so that their impact and success can be expanded.<br /

The Market for Online Tourism Communities

Online Communities have been researched for a long time from social, informational as well as economic perspectives. Most approaches up-to-now focussed on the interaction of a number of users with specific communities, are studies about the characteristics of communities in different domains or are general guidelines for the development of these communities. These approaches, however, neglect the aspect that one entire online community is embedded in a landscape of other communities and interrelates with them. In this article we describe this landscape as a market in which a community competes with other communities for online members. We discuss characteristics and forces of this market and present results from a study that monitored 36 online travel communities over a period of several months. Our data indicate that with regards to registered members, there are few very large communities, in contrast to a large number of very small communities. An analysis of the average number of members that are actually online, however, shows that smaller communities (e.g., with a regional scope) are, in principle, able to mobilize a higher degree of their members. We conclude that niche strategies can be successful in this market, and discuss implications for this community landscape

A Review of Information Systems Research on Online Social Networks

Over the last decade, online social networks have evolved into a global mainstream medium with increasing social, organizational, and economic impact. This paper provides a structured overview of Information Systems research on this outstanding techno-social phenomenon of the 21st century via a structured literature review. Based on our search in information systems journals and conference proceedings that resulted in 510 papers, we carve out and assess the knowledge and the research fields that have been predominantly addressed and impacted by the information systems research community so far. Moreover, we identify research gaps that future research should address. We analyze how the academic discussion on online social networks developed in the information systems literature over time, which publication outlets are most receptive to research on online social networks, which research areas have already been covered by information systems research on online social networks, and what potential future research areas exist that have not been covered by information systems research yet. We hope that our results will stimulate and guide future research in this field

Current and Future Issues in BPM Research: A European Perspective from the ERCIS Meeting 2010

Business process management (BPM) is a still-emerging field in the academic discipline of Information Systems (IS). This article reflects on a workshop on current and future issues in BPM research that was conducted by seventeen IS researchers from eight European countries as part of the 2010 annual meeting of the European Research Center for Information Systems (ERCIS). The results of this workshop suggest that BPM research can meaningfully contribute to investigating a broad variety of phenomena that are of interest to IS scholars, ranging from rather technical (e.g., the implementation of software architectures) to managerial (e.g., the impact of organizational culture on process performance). It further becomes noticeable that BPM researchers can make use of several research strategies, including qualitative, quantitative, and design-oriented approaches. The article offers the participants’ outlook on the future of BPM research and combines their opinions with research results from the academic literature on BPM, with the goal of contributing to establishing BPM as a distinct field of research in the IS discipline