Emotional Chatting Machine: Emotional Conversation Generation with Internal and External Memory

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional Chatting Machine (ECM) that can generate appropriate responses not only in content (relevant and grammatical) but also in emotion (emotionally consistent). To the best of our knowledge, this is the first work that addresses the emotion factor in large-scale conversation generation. ECM addresses the factor using three new mechanisms that respectively (1) models the high-level abstraction of emotion expressions by embedding emotion categories, (2) captures the change of implicit internal emotion states, and (3) uses explicit emotion expressions with an external emotion vocabulary. Experiments show that the proposed model can generate responses appropriate not only in content but also in emotion.Comment: Accepted in AAAI 201

MojiTalk: Generating Emotional Responses at Scale

Generating emotional language is a key step towards building empathetic natural language processing agents. However, a major challenge for this line of research is the lack of large-scale labeled training data, and previous studies are limited to only small sets of human annotated sentiment labels. Additionally, explicitly controlling the emotion and sentiment of generated text is also difficult. In this paper, we take a more radical approach: we exploit the idea of leveraging Twitter data that are naturally labeled with emojis. More specifically, we collect a large corpus of Twitter conversations that include emojis in the response, and assume the emojis convey the underlying emotions of the sentence. We then introduce a reinforced conditional variational encoder approach to train a deep generative model on these conversations, which allows us to use emojis to control the emotion of the generated text. Experimentally, we show in our quantitative and qualitative analyses that the proposed models can successfully generate high-quality abstractive conversation responses in accordance with designated emotions

On stopwords, filtering and data sparsity for sentiment analysis of Twitter

Sentiment classification over Twitter is usually affected by the noisy nature (abbreviations, irregular forms) of tweets data. A popular procedure to reduce the noise of textual data is to remove stopwords by using pre-compiled stopword lists or more sophisticated methods for dynamic stopword identification. However, the effectiveness of removing stopwords in the context of Twitter sentiment classification has been debated in the last few years. In this paper we investigate whether removing stopwords helps or hampers the effectiveness of Twitter sentiment classification methods. To this end, we apply six different stopword identification methods to Twitter data from six different datasets and observe how removing stopwords affects two well-known supervised sentiment classification methods. We assess the impact of removing stopwords by observing fluctuations on the level of data sparsity, the size of the classifier’s feature space and its classification performance. Our results show that using pre-compiled lists of stopwords negatively impacts the performance of Twitter sentiment classification approaches. On the other hand, the dynamic generation of stopword lists, by removing those infrequent terms appearing only once in the corpus, appears to be the optimal method to maintaining a high classification performance while reducing the data sparsity and substantially shrinking the feature space