The Workplace Relevance of the Liberal Arts Political Science BA and How It Might Be Enhanced: Reflections on an Exploratory Survey of the NGO Sector

Reflecting on a survey of employees of NGOs based in Ontario, Canada, the article considers two questions: How well are our BA programs preparing students for the workplace? Can we enhance workplace relevance without sacrificing our commitment to liberal education? Key findings are presented, including the BA continues to be a desired and employable degree and skills associated with it are valued; employers are not convinced that graduates with BAs necessarily possess these skills; and respondents associate their formal education with individual skills and extracurricular activities with interpersonal skills. Three strategies to enhance the workplace relevance of BA programs without sacrificing liberal education are suggested, and faculty are encouraged to think more holistically about their BA programs and what students need from them

Workers researching the workplace using a work based learning framework: Developing a research agenda for the development of improved supervisory practice

This is a preprint of an article which later appeared in Impact: Journal of Applied Research in Workplace E-learning.The article is case study of academic practice in respect of the supervision of research in the workplace by distance learners using a Work Based Learning (WBL) framework. Key aspects of the WBL are described including the role of technology in delivery. Drawing upon tutor experience at one institution and knowledge of practice elsewhere several conceptual and practical issues are raised as the basis for a planned research exercise to identify commonalities and differences in approach among practitioners. Ultimately, the purpose is to improve the relevance and application of workplace research by practitioners

Workplaces in the cinema

Purpose – The purpose of this paper is to explore the representation of workplaces in the cinema and discuss its relevance to facilities management research. Design/methodology/approach – An analysis of representation of work and the workplace in three films is made. These are Metropolis (1927), Wall Street (1987) and Clerks (1994). Cross-case themes are then discussed. Findings – Although the three films are of different time periods and genres a number of common themes emerge. These include level of control over the work process, alienation from the product of work and social capital gained. This may have implications for how workplaces are perceived and interpreted. Analysis of representations of the workplace in popular culture may contribute to user-centred approaches to facilities management. Research limitations/implications – The study is limited to three films. A different choice might produce different results. Practical implications – Understanding representations of the workplace in popular culture may give insights into user responses to management actions. Originality/value – Although there is a research literature on the analysis of popular culture within organizational studies this has not been taken up by facilities management researchers. This paper explores the relevance of the analysis of an aspect of popular culture for facilities management

Spreading the Creativity Bug

This paper is a reflection on the authors’ experience of attempting to apply creative thinking techniques in the workplace following attendance at a creative thinking course. It explores the process which involved, initially, the application of the techniques to a specific project, growing awareness of the relevance to other aspects of working life, and finally the realisation of the importance of the creative thinking approach to professional development in general

Coworker Distributive Fairness Judgments of the Workplace Accomodations of Employees with Disabilities

[Excerpt] I present a model of when and how coworkers judge the distributive fairness of workplace accommodations of employees with disabilities. Fairness judgments are made when accommodations are salient and relevant to coworkers. I thus present factors influencing the salience and relevance of accommodation. I also argue that fairness judgments are based on equity and need rules and therefore explore factors influencing equity comparisons and perceived warrantedness. Finally, I suggest directions and ideas for future research

New perspectives on language and gender: Linguistic prescription and compliance in call centres

Despite a shift to service-based economies, male-dominated, high-status workplaces have been the predominant focus of research into language and gender in the workplace. This study redresses this shortcoming by considering one female-dominated, low-status, highly regimented workplace that is emblematic of the globalized service economy: call centres. Drawing on 187 call centre service interactions, institutional documents, interviews, and observations from call centres in two national contexts, the study employs an innovative combination of quantitative and qualitative discourse-analytic techniques to compare rule compliance of male and female workers. Female agents in both national contexts are found to comply more with the linguistic prescriptions despite managers and agents emphatically denying the relevance of gender. The study offers a new perspective on language and gender, pointing to the need to expand the methodologies and theories currently favoured to understand how language perpetuates occupational segregation in twenty-first-century workplaces

Workforce issues in nursing in Queensland: 2001 and 2004

[Abstract]: Aims and objectives: The aim of the study was to identify the factors impacting upon nursing work and to use the results to inform strategic planning of the Queensland Nurses Union. Background: In 2001 and 2004, a study was undertaken to gather data on the level of satisfaction of nurses with their working life. This paper reports the 2004 results on workload, skill mix, remuneration and morale. Where applicable, the results are compared to 2001 data. Methods: A questionnaire was mailed to 3000 Assistants-in-Nursing, Enrolled and Registered Nurses in October 2004. All participants were members of the Queensland Nurses Union. The results are reported in three sectors – public, private and aged care. A total of 1349 nurses responded to the survey, a response rate of 45%. Results: Nurses in the 2004 study believed: their workload was heavy; their skills and experience poorly rewarded; work stress was high; morale was perceived to be poor and, similar to 2001, deteriorating; the skill mix was often inadequate; and the majority of nurses are unable to complete their work in the time available. Nursing morale was found to be associated with autonomy, workplace equipment, workplace safety, teamwork, work stress, the physical demand of nursing work, workload, rewards for skills and experience, career prospects, status of nursing, and remuneration. Conclusion: Overall the findings of the study are consistent with those determined by the 2001 survey. Relevance to clinical practice. The findings of this study indicate the importance of factors such as workplace autonomy, teamwork, the levels of workplace stress, workload and remuneration on nursing morale. The data also indicate that workplace safety and workplace morale are linked. These findings provide information for policy makers and nurse managers on areas that need to be addressed to retain nurses within aged care, acute hospital and community nursing

iKnow: information skills in the 21st Century workplace

The iKnow (Information and Knowledge at Work) project at The Open University (OU) set out to explore and articulate the information skills requirements of the 21st century workplace. Although some existing research had highlighted the costs of ineffective information searching in the workplace, there appeared to be little online material to remedy this. The project was run in three phases, which involved identifying the key competencies, developing some prototype ‘bite-size’ materials and piloting them for their effectiveness in a variety of workplaces. The results of the study show that participants not only perceived the skills as relevant and useful, but also found that the bite-size model made training easier to schedule into a working day. The project team found that these materials could potentially be an important link between informal and formal learning, of particular relevance in the current economic climate

The use of an e-learning constructivist solution in workplace learning

We wished to investigate whether an e-learning approach which uses constructivist principles can be successfully applied to train employees in a highly specialised skill thought to require expert individuals and extensive prolonged training. The approach involved the development of an e-learning package which included simulations and interactivity, then experimental testing in a case study workplace environment with the collection of both quantitative and qualitative data to assess the effectiveness of the package. Our study shows that this e-learning strategy improved the skills of the inexperienced operator significantly. We therefore propose that such programmes could be used as a work based training aid and used as a model system for the training of employees in complex skilled tasks in the workplace. This research demonstrates that the e-learning can be applied outside the traditional learning environment to train unskilled employees to undertake complex practical tasks which traditionally would involve prohibitively expensive instruction. This work also illustrates that simulations and interactivity are powerful tools in the design of successful e-learning packages in preparing learners for real world practical situations. Finally this study shows that workplace learners can be better served by elearning environments rather than conventional training as they allow asynchronous learning and private study which are valued by employees who have other demands on their time and are more comfortable receiving tuition privately Relevance to industry: E-learning using constructivist principles, and incorporating simulations and interactivity can be used successfully in the training of highly specialised and skilled tasks required in the modern workplace

From Transformation to Revitalization: A New Research Agenda for a Contested Global Economy

[Excerpt] The revitalization perspective is hardly new. With deep roots in both labor movement history and industrial relations research, such work was marginalized for much of the postwar period both in union strategy and in the field of industrial relations. What is new is the rather sudden arrival of revitalization research in the mainstream of industrial relations along with a broader literature on contentious politics in a global economy (e.g., Klein, 2002; Delia Porta & Tarrow, 2004). This introductory article offers an overview of the revitalization perspective, deepened in relevance by contemporary struggles for democratic representation in the modern workplace and beyond