The hospitality phenomenon: philosophical enlightenment?

The emergent paradigm of hospitality studies does not have a coherent philosophical foundation. In seeking to identify a philosophy of hospitality this paper explores Derrida's contribution, along with other writers in philosophy and postcolonial theory, who are either writing in the field or have developed his works. Derrida and others are often cited within the context of the emerging paradigm of hospitality studies. In order to examine and critically evaluate the possibility of the construct of a philosophy of the phenomenon of hospitality, the review of the philosophical concepts is set within three perspectives: individual moral philosophy; hospitality and the nation states, and hospitality and language. Although examining the writings of Derrida and others provides an insight into the phenomenon of hospitality, a coherent philosophy of hospitality seems to be an enigma; possibly because hospitality is not a matter of objective knowledge

Monastic hospitality: the enduring legacy

This paper summarises the origins of western monastic hospitality, illustrates how it influences modern civic, commercial and domestic practices and reports on an empirical investigation into contemporary monastic hospitality. Research into the phenomenon of hospitality continues to broaden through an ever-increasing dialogue and alignment with a greater number of academic disciplines. This paper reports on an investigation into the hospitality offered by Benedictine monasteries and demonstrates how an enhanced understanding of hospitality can be achieved through synergy between social anthropology, philosophy and practical theology. All monastic hospitality takes its direction from St Benedict's Rule (530 AD); this foundational document became the basis of all western European religious hospitality. During the Middle Ages the western monasteries (as well as being the custodians of civilisation, knowledge and learning) had provided detailed and formalised rules for religious hospitality, the care of the sick and the poor, and responsibilities for refugees. The Protestant Reformation (c 1540) was to have a transforming affect on religious hospitality. Hospitable activities became separated from their Christian ties as the state increasingly took over more responsibility for them, although they adopted the principles of hospitality that had already been established within the monastic tradition and are still evident in civic, commercial and domestic hospitality. The empirical information on contemporary monastic hospitality presented in this paper was gathered by living in the monastic cloister with the monks themselves, sharing their day, their life, and their work. During the research it became clear that within the environment of the monastic community hospitality provision is extremely complex; there was a hierarchy of guests within the monastery and differing levels of hospitality provision. The research highlighted the use and division of space for the monks and their guests, types of accommodation, inclusion and exclusion, hospitality rules and rituals and the dichotomy between the social and commercial manifestation of hospitality within the monastery. The paper concludes by observing that the prima-facie purpose of a monastery is not to offer hospitality, it is to house the monks in a community environment so that they can dedicate their lives and live their vocation to the service of God. The Rule is clearly of the utmost importance to the running of the monasteries, however an element of change has been necessary to ensure the continuing survival of the monastery and its hospitality provision. Within the monastic community hospitality and the ritual reception of guests and the provision of hospitality play an important role by being both the bridge and the barrier between the monastic and secular worlds

Modern hospitality : medieval foundations

This paper reports on continuing doctoral research and specifically focuses on the development and regulation of hospitality in the Western European monasteries, from the beginning of the Middle Ages through to the Renaissance. It builds on previous research, into the Greco-Roman worlds, which had identified five key dimensions of hospitality. The establishment and development of the western monastic hospitality tradition is explored together with the changing significance of the monasteries in Western European development, and the adsorption of the principles of monastic hospitality into the secular world. Through the translation, modernisation and secularisation of monastic hospitality this paper demonstrates its relevance for the hospitality and tourism industries of today. A set of principals of hospitality provision and management have been derived which are instantly recognisable to modern hospitality managers, despite their mediaeval origins

Classical and modern hospitality : the Benedictine case

The development of the anthropology of tourism is anchored in the anthropology of hospitality. Interdisciplinary research further highlights just closely these are related to other disciplines; in this case history and theology. Benefits are also to be gained from multidisciplinary analysis of hospitality and tourism. When investigating contemporary hospitality sometimes there is the opportunity contextualise the investigation in the past in order to more fully understand the present; this opportunity to explore the historical dimension is often ignored, overlooked or misunderstood by some hospitality researchers resulting in flawed rhetoric, and work with little or no empirical research. However, recent advances in hospitality research have included the development of the hospitality conceptual lens (Lashley et al. 2007) that offers a potential framework for organising and presenting data. It has also provided the basis for the development of the dynamic Host-Guest Transaction Model, which allows the hospitality transaction between the host and the guest to be illustrated and explored. More importantly the model also assists with the understanding of the underpinning complexity within hospitality relationships. An overview of the approaches to investigating biblical hospitality highlight the problems associated with this type of research. The example of monastic hospitality shows that contemporary monastic hospitality has its foundations in much earlier practices and anthropological accounts. This is partly achieved by tracing hospitality back to one of its classical roots: the Judeo-Christian Bible. This chapter then is not about the evolution of commercial hospitality; it focuses on the hospitality phenomenon as it subsists within the monastic environment

Disability Employment in the Hospitality Industry: Human Resources Considerations

[Excerpt] The characteristics of the hospitality industry are extremely dynamic and differ from other industries. In the United States and many other parts of the world, the predominant industry is transitioning from manufacturing to service. The hospitality industry is growing—the U.S. Bureau of Labor Statistics expects the hospitality industry to add 17% in wage and salary employment, compared to the 14% for all other industries combined. The nature of the hospitality industry makes it very labor intensive. Additionally, the hospitality industry has extremely high employee turnover rates. While the annual turnover rate for all industry sectors was 39.6% the leisure and hospitality sectors averaged 74.6%

Jacques Derrida's philosophy of hospitality

In the latest of our occasional series on theorists of hospitality, Kevin O'Gorman explores how the controversial philosopher Jacques Derrida (1930-2004) contributes to our understanding of hospitality. Derrida's meditation on the contradictions within the language of hospitality are identified, along with his attempts to illuminate a variety of contemporary hospitality scenarios

Boston Hospitality Review: Spring 2018

Table of contents: Sustainability In Hospitality? How Legality and Authenticity Impact the Rationale for Integrating Sustainable Practices By Christian E. Hardigree, J.D. -- The Digital Future of the Tourism & Hospitality Industry By Martin Zsarnoczky -- Cutting Through the Online Hospitality Clutter, Part II: Best Practices for Paid Digital Marketing By Leora Lanz and Namrata Sridhar -- Blending Theory and Practice: Experiential Learning in Hospitality Curriculum: A Case Study of Student Projects for Industry Clients By Michael Oshins and Joel Brown

Hospitality, Culture and Regeneration: Urban decay, entrepreneurship and the "ruin" bars of Budapest

This paper considers the relationships between hospitality, culture and urban regeneration through an examination of rom (ruin) venues, which operate in dilapidated buildings in Budapest, Hungary. The paper reviews previous work on culture and urban regeneration in order to locate the role of hospitality within emerging debates. It subsequently interrogates the evolution of the rom phenomenon and demonstrates how, in this context, hospitality thrives because of social and physical decay in urban locations, how operators and entrepreneurs exploit conflicts among various actors involved in regeneration, and how hospitality may be mobilised purposefully in the regeneration process. The paper demonstrates how networked entrepreneurship maintains these operations and how various forms of cultural production are entangled and mobilised in the venues’ hospitality propositions

The Production of Hospitable Space: Commercial Propositions and Consumer Co-Creation in a Bar Operation

This paper examines the processes through which a commercial bar is transformed into a hospitable space. Drawing on a study of a venue patronized by lesbian, gay, bisexual and transsexual/transgender consumers, it considers how social and commercial forms of hospitality are mobilized. The paper argues that hospitable space has an ideological, normative and situational dimension. More specifically, it suggests the bar’s operation is tied to a set of ideological conceptions, which become the potential basis of association and disassociation among consumers. It examines the forces and processes that shape who participates in the production and consumption of hospitality and how. Finally, it considers the situational, emergent nature of hospitality and the discontinuous production of hospitable space. Rather than focusing exclusively on host-guest or provider-customer relations, which dominates existing work on hospitality, the paper examines how consumers’ perceptions, actions and interactions shape the production of hospitality. By doing so the paper offers an alternative approach to understanding queer spaces, bar operation as well as hospitality