A Vertical PRF Architecture for Microblog Search

In microblog retrieval, query expansion can be essential to obtain good search results due to the short size of queries and posts. Since information in microblogs is highly dynamic, an up-to-date index coupled with pseudo-relevance feedback (PRF) with an external corpus has a higher chance of retrieving more relevant documents and improving ranking. In this paper, we focus on the research question:how can we reduce the query expansion computational cost while maintaining the same retrieval precision as standard PRF? Therefore, we propose to accelerate the query expansion step of pseudo-relevance feedback. The hypothesis is that using an expansion corpus organized into verticals for expanding the query, will lead to a more efficient query expansion process and improved retrieval effectiveness. Thus, the proposed query expansion method uses a distributed search architecture and resource selection algorithms to provide an efficient query expansion process. Experiments on the TREC Microblog datasets show that the proposed approach can match or outperform standard PRF in MAP and NDCG@30, with a computational cost that is three orders of magnitude lower.Comment: To appear in ICTIR 201

Modeling Temporal Evidence from External Collections

Newsworthy events are broadcast through multiple mediums and prompt the crowds to produce comments on social media. In this paper, we propose to leverage on this behavioral dynamics to estimate the most relevant time periods for an event (i.e., query). Recent advances have shown how to improve the estimation of the temporal relevance of such topics. In this approach, we build on two major novelties. First, we mine temporal evidences from hundreds of external sources into topic-based external collections to improve the robustness of the detection of relevant time periods. Second, we propose a formal retrieval model that generalizes the use of the temporal dimension across different aspects of the retrieval process. In particular, we show that temporal evidence of external collections can be used to (i) infer a topic's temporal relevance, (ii) select the query expansion terms, and (iii) re-rank the final results for improved precision. Experiments with TREC Microblog collections show that the proposed time-aware retrieval model makes an effective and extensive use of the temporal dimension to improve search results over the most recent temporal models. Interestingly, we observe a strong correlation between precision and the temporal distribution of retrieved and relevant documents.Comment: To appear in WSDM 201

Characterizing and Predicting Email Deferral Behavior

Email triage involves going through unhandled emails and deciding what to do with them. This familiar process can become increasingly challenging as the number of unhandled email grows. During a triage session, users commonly defer handling emails that they cannot immediately deal with to later. These deferred emails, are often related to tasks that are postponed until the user has more time or the right information to deal with them. In this paper, through qualitative interviews and a large-scale log analysis, we study when and what enterprise email users tend to defer. We found that users are more likely to defer emails when handling them involves replying, reading carefully, or clicking on links and attachments. We also learned that the decision to defer emails depends on many factors such as user's workload and the importance of the sender. Our qualitative results suggested that deferring is very common, and our quantitative log analysis confirms that 12% of triage sessions and 16% of daily active users had at least one deferred email on weekdays. We also discuss several deferral strategies such as marking emails as unread and flagging that are reported by our interviewees, and illustrate how such patterns can be also observed in user logs. Inspired by the characteristics of deferred emails and contextual factors involved in deciding if an email should be deferred, we train a classifier for predicting whether a recently triaged email is actually deferred. Our experimental results suggests that deferral can be classified with modest effectiveness. Overall, our work provides novel insights about how users handle their emails and how deferral can be modeled

"One-size-fits-all"? Observations and Expectations of NLG Systems Across Identity-Related Language Features

Fairness-related assumptions about what constitutes appropriate NLG system behaviors range from invariance, where systems are expected to respond identically to social groups, to adaptation, where responses should instead vary across them. We design and conduct five case studies, in which we perturb different types of identity-related language features (names, roles, locations, dialect, and style) in NLG system inputs to illuminate tensions around invariance and adaptation. We outline people's expectations of system behaviors, and surface potential caveats of these two contrasting yet commonly-held assumptions. We find that motivations for adaptation include social norms, cultural differences, feature-specific information, and accommodation; motivations for invariance include perspectives that favor prescriptivism, view adaptation as unnecessary or too difficult for NLG systems to do appropriately, and are wary of false assumptions. Our findings highlight open challenges around defining what constitutes fair NLG system behavior.Comment: 36 pages, 24 figure

PREME: Preference-based Meeting Exploration through an Interactive Questionnaire

The recent increase in the volume of online meetings necessitates automated tools for managing and organizing the material, especially when an attendee has missed the discussion and needs assistance in quickly exploring it. In this work, we propose a novel end-to-end framework for generating interactive questionnaires for preference-based meeting exploration. As a result, users are supplied with a list of suggested questions reflecting their preferences. Since the task is new, we introduce an automatic evaluation strategy. Namely, it measures how much the generated questions via questionnaire are answerable to ensure factual correctness and covers the source meeting for the depth of possible exploration