11 research outputs found

    Analisis Faktor-faktor Yang Mempengaruhi Kinerja Pegawai Di Kantor Kecamatan Tembalang Kota Semarang

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    The problem in this research is less than optimal performance of employees at the District Office Tembalang Semarang . The purpose of this study was to determine how the employee\u27s performance and the factors that affect the performance of employees at the District Office Tembalang Semarang . This research use a research design with a quantitative approach . The results of this study indicate that there is a relationship positive influence on the ability to work with corelation coefficient (r = 0.778; KD = 39.94%), interests of employees (r = 0.332; KD = 11.02%), leadership (r = 0.552; KD = 27.24%), organizational climate (r = 0.433; KD=18,74%), motivation (r = 0.315; KD = 9.92%) and job satisfaction (r = 0.344; KD = 11.83%). It means if capability more high, the corresponding interests, the better the behavior of its leadership, the more conducive organizational climate, motivation is getting high and job satisfaction is getting high, it make the performance of employees more high than before. Because the factors that affect performance are the abilities, interests of employees, leadership, organizational climate, motivation and job satisfaction then, to improve employee performance can be done by improving the ability, to adjust interest in his work, improve the behavior of the leadership, making organizational climate conducive increase maintaining employee motivation and satisfaction as well as providing functional training to employees and PIM training on leadership, since there are a lot of employees who do not follow the training

    Kualitas Pelayanan Pembuatan Paspor di Kantor Imigrasi Kelas I Semarang

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    Nowadays, quality of service become issues that keep occur in some publik services. We can see as there are complaints from people in mass media that they dont get an optimal service, it lead to emerge of bad image for the aparatus. Goal of this reasearch is to know and analyze whether the qualty of service in imigration first class semarang already surpass the expectation. Research use three components morgan and murgatroyd's theory that is, “the triangel of balance in service quality” which are interpersonal component, procedure environment or process component, and technical or profesional component to make a better service. In practice, we can categorize is with dimensions in quality of services, tangibel, reliability, responsiviness, assurance, empathy. Reasearch use qualitative method. Reasearch try to understand public services management and effect from analyzing quality of service in process of making passport at imigration in semarang. The result indicates that the employees showed good attitude and friendly to customer, friendly attitude and smiles from the employees made the process is not awkward and better in service. The result shows that the customer felt comforable for the waiting room. However, the parking lot at the imigration class I in semarang is not big enough to contain all the customer. Based on the research about quality of service in process of making passport at immigration class I in semarang. Researcher concludes that there's some room to improve in the passport service done by imigration first class in semarang

    Analisis Faktor Faktor Dalam Partisipasi Masyarakat Pada Pembangunan Desa Wisata Genting Kabupaten Semarang

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    The problem in this research is the less optimal of society\u27s participation in Genting village Semarang regency. This research aims to know the level of society\u27s participation and the factors which are related to society\u27s participation in Genting. This research applied explanatory research by using quantitative approach. The result of this research indicated that there is a positive relationship of internal factor of age (r=0,202), education (r=0,203;), occupation (r=0,222), and distance (r=0,204). The external factor of leadership showed the relation with a negative correlation coefficient (r=-0,250) and positive relation of communication (r=0,106). It means that, the more young citizen who participate. Then, the more of high education citizen participate in, the more working citizen who participate. In addition, the distance from citizen\u27s house to village administration which is more closer, the good leadership in the village, and the use of communication will increase the level of citizen participation. The internal factors of participation are, age, education, occupation, and distance. Therefore to increase the citizen\u27s participation, it can be done by increasing female participation through Female Welfare Program (PKK), increasing the role of youth through KARANG TARUNA or POKDARWIS, giving training to high school graduation citizen. Besides, increasing the role of working citizen and citizen whose home is near from village administration in tourism village activity is also can be done. On external factors, improving the leadership attitude which can adjust citizens\u27 need can be done to improve the participation. The improvement of participation also can be done through technology literate and the use of communication media such as social media

    Analisis Faktor-faktor Yang Mempengaruhi Kinerja Pegawai Di Inspektorat Provinsi Jawa Tengah

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    The problem in this research is have not optimum performance of employees at the Inspektorat Provinsi Jawa Tengah. The purpose of this study is to determine how much influence the ability of employees , work interests, leadership, organizational climate, motivation and job satisfaction. Quantitative research methods with explanatory research design. The results of this study indicate that there is a relationship and a positive influence on the ability to work with a correlation coefficient ( r = 0.229 ; KD = 5.24 % ) working interest ( r = 0.217 ; KD = 4.4 % ) , leadership ( r = 0.298 ; KD=8.88% ), organizational climate ( r = 0.385 ; KD = 14.85 % ), motivation ( r = 0.216 ; KD = 4.6 % ) and job satisfaction ( r = 0.243;KD = 5,9 % ) on employee performance. It means if capability more high, the corresponding interests, the better the behavior of its leadership, the more conducive organizational climate, motivation is getting high and job satisfaction is getting high, it make the performance of employees more high than before. Because the factors that affect the performance of employees is the ability, interests of employees, leadership, organizational climate, motivation and job satisfaction then, to improve employee performance can be done by improving the ability, to adjust interest in his work, improve the behavior of the leadership, make organizational climate condusif, improve motivation and maintain employee satisfaction and provide functional training to employees and PIM training on leadership, leaders also need to create a conducive organizational climate by providing specific direction and giving a clear time limit on each job so that it can improve employee performance

    Partisipasi Masyarakat Dalam Melaksanakan Program Keluarga Berencana Di Kecamatan Margoyoso Kabupaten Pati

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    Family Planning aims to actualize quality family through promotion, protection, and assistance in establishing reproductive rights. Family Planning also provides services, regulation, and support to form families with ideal age of marriage, regulate the number, distance, and ideal age of children, regulate pregnancy, and foster family's resilience and welfare. Problems in this research was the the increased number of population in Pati accompanied by the low level of community's participation in Margoyoso among subdistricts in Pati. The purpose of this research was to know how the real portrait of the level of community's participation in implementing Family Planning program. This research used quantitative approach with descriptive design. The results showed that the participation of PUS in Margoyoso was still low. Some elements of such participation include information, participation in consultation, participation in decision making, and participation in action. Some of younger PUS had low participation and some had high participation. On the other hand, older PUS mostly had low participation. PUS who had above-senior high school had higher participation than PUS who had under-school education, and PUS who had non-employment job had higher participation than PUS who had employment job. There are some strategies to increase the participation of PUS in implementing Family Planning program, such as increasing the role of Family Planning officer or government of each village to actively invite, support, motivate, and provide socialization, increasing the active participation of older PUS in family planning activities, increasing the role of PUS who have above-senior high school education, and increasing the role of PUS who have job as non-employee

    Analisis Kualitas Pelayanan Pengujian Kendaraan Bermotor Di Dinas Perhubungan Komunikasi Dan Informatika Kabupaten Kudus

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    Transport is an organization of the mobility of people, goods and services having a very important value in order to achieve the transport objectives in an area particularly and the national objectives generally, one of the means of transport is motor vehicle. This study aims to determine the service quality at the Communication and Information Department Kudus Regency based on the theory of Morgan dan Murgatroyd dan Zeithaml et al. The purpose of this study is to analyze the testing services from Tangible, Reliability, Responsiveness, Assurance, Emphathy aspects and services inhibiting factors. The study is conducted using quantitative descriptive method, by taking a total of 100 respondents who are public users of motor vehicles testing services. Based on the results, the motor vehicle testing services quality carried out in the Communication and Information Department Kudus Regency can be considered satisfactory for most service performance levels is above the average of the minimum service performance levels, however, there are services inhibiting factors in the Leadership Behavior, Organizational Communication, Work Motivation, and Social Control. Thus, it is suggested to immediately improve and evaluate the low quality of the performance deals with the reasonable price by reorganizing the high price and the fixed price by giving the bills or the expense details as well as improving the services inhibiting factor. Therefore, the Communication and Information Department Kudus Regency can hopefully improve the service quality better in the future

    Reformasi Birokrasi Pelayanan Kehumasan Di Bagian Humas Dan Protokol Sekretariat Daerah Kabupaten Semarang

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    Bureaucratic reformation is a transformation process in the governance area in order to achieve the Good Government. One of the area is the public service aiming to establish a qualified and well used service by the society. The society's fulfillment of public information becomes strategic in this IT era. This research will talk about the achievement of bureaucratic reformation in the Public Relations services that is handled by the Public Relations and Secretariat Protocol in Semarang District and the inhibiting factors. This research uses the Bureaucratic Reformation theory, public service management theory, and society's participation theory. The technique used to gather data is through observation, interviews, and documented informants which are staff of the Public Relations and Secretariat Protocol in Semarang District. The result of this research has shown that the bureaucratic reformation in public services has not been well done and there were some internal inhibiting factors which are the lack of human resources, the lack of facilities and infrastructures, and two external factors which are the geographical conditions of Semarang District, and the lack of society's capabalities on Information and Technology. Author's suggestion is for the Semarang's dictrict regent to increase his involvement throught budget increases and more surveillance in the execution of bureaucracy reformation in the public relation service. More than that, he may as well enhance more cooperation with investor or private sector in order to make a good community empowerment and civilian state apparatus
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