Financial Exclusion in Morocco: Environmental Impact and Explanation through the application of Grounded Theory

With the establishment of the national strategy for financial inclusion in 2015, Morocco launched a challenge to the promote access and use of basic financial products and services such as opening a bank account, savings and insurance while dealing with the various factors and obstacles contributing to financial exclusion. The objective of this paper is to explain the factors of financial exclusion in Morocco and their impact on the environment. To achieve this objective, we have adopted a method based on the application of grounded theory while making a study that is both qualitative and quantitative through a questionnaire and semi-structured interviews conducted on the Moroccan population aged 18 years and above for a period of two months (April and May 2023) using data processing software such as SPSS and N’vivo. The results show that there are several factors that lead to financial exclusion, mainly : lack of trust in financial institutions, low level of education and financial knowledge, lack of financial products and services adapted to the needs of individuals and companies such as loans granted to finance environmental protection projects. To reduce and curb these obstacles, it is recommended to develop financial education programs, and to strengthen the transparency and accountability of financial intuitions

Les répercussions de l’exclusion financière au Maroc sur l’environnement : analyse à travers l’application de la théorie enracinée

Le Maroc a lancé une initiative en 2015 visant à favoriser l’accès et l’utilisation, des ménages et entreprises, à des services financiers de base, tels que l’ouverture de comptes bancaires, la souscription de prêts, l’épargne et l’assurance et ce dans le cadre de sa stratégie nationale d’inclusion financière. Cependant, l’exclusion financière reste un défi majeur, avec des facteurs et des obstacles qui entravent cet objectif. Dans cette étude, nous cherchons à explorer en profondeur ces facteurs d’exclusion financière au Maroc et à comprendre leur impact sur l’environnement. Notre approche de recherche repose sur l’application de la théorie enracinée, combinant des méthodes qualitatives et quantitatives. Nous avons mené une étude en utilisant des questionnaires et des entretiens semi-directifs auprès de la population marocaine âgée de 18 ans et plus pendant deux mois (avril et mai 2023), et avec utilisation des logiciels tels que SPSS et N’vivo pour analyser les données. Les résultats mettent en évidence plusieurs facteurs contribuant à l’exclusion financière, dont la défiance envers les institutions financières, le faible niveau d’éducation et de connaissances financières, ainsi que l’absence de produits et services financiers adaptés aux besoins individuels et aux besoins environnementaux, tels que le financement de projets de préservation de l’environnement. Pour surmonter ces obstacles, il est crucial de développer des programmes d’éducation financière et de renforcer la transparence et la responsabilité des institutions financières

Financial Exclusion in Morocco: Environmental Impact and Explanation through the application of Grounded Theory

With the establishment of the national strategy for financial inclusion in 2015, Morocco launched a challenge to the promote access and use of basic financial products and services such as opening a bank account, savings and insurance while dealing with the various factors and obstacles contributing to financial exclusion. The objective of this paper is to explain the factors of financial exclusion in Morocco and their impact on the environment. To achieve this objective, we have adopted a method based on the application of grounded theory while making a study that is both qualitative and quantitative through a questionnaire and semi-structured interviews conducted on the Moroccan population aged 18 years and above for a period of two months (April and May 2023) using data processing software such as SPSS and N’vivo. The results show that there are several factors that lead to financial exclusion, mainly : lack of trust in financial institutions, low level of education and financial knowledge, lack of financial products and services adapted to the needs of individuals and companies such as loans granted to finance environmental protection projects. To reduce and curb these obstacles, it is recommended to develop financial education programs, and to strengthen the transparency and accountability of financial intuitions