Consumer Experience Interview for Home Services: Data Analysis

The aim of this project was to analyse data from Consumer Experience Interviews in Home Care (CEI-HS) to:▪ Describe the data set.▪ Address the following questions:1. Does the mode of collection (in person, phone, online survey) have an effect on responses?1a. Based on that result, can the Commission conduct the CEI-HS in any mode or is one or more modes preferred?2. What is the overall consumer sentiment (i.e., simple counts and proportions of responses by question)?2a. Are the questions fit for purpose (i.e., do they have reliability and validity considering the results)?2b. Does this apply across the different demographic groups?3. Are there differences in consumer sentiment for the different demographic subpopulations included in the survey (e.g., age, sex, state/territory, ATSI, CALD)?4. Does mobility have an effect on consumer responses?5. Are there differences in consumer sentiment for the different service characteristics (e.g., remoteness, ownership type and state/territory)?The Commission also asked for other insights that the data could provide, such as whether consumer postcodes line up with the State/Territory of the service (Australian legal state) and whether it would be possible to publish CEI-HS data.Finally, the dataset was explored to see whether any overall differences in survey responses by survey mode could be explained by differences in respondent or service characteristics evident between the three modes.</p

What predicts consumer experience in residential aged care? An analysis of Consumer Experience Report data

No description supplied</p

What predicts consumer experience in residential aged care? An analysis of Consumer Experience Report data

No description supplied</p

Teaching the care of older people in Australian nursing schools: Survey findings

Background: Meeting the complex health needs of an increasing number of older people is a critical workforce challenge for the Australian health and aged care sectors. Nurses are the largest group of registered health care professionals and fundamental to delivering health and aged care in Australia. However, while nursing students encounter increasing numbers of older people in all health and aged care settings, little is known about how they are educationally prepared to care for them. Aim: To investigate the curriculum content and method of teaching the care of older people in Australian Bachelor of Nursing degrees. Methods: A population sample of all Australian nursing schools offering Bachelor of Nursing degrees. Nurse academics involved in subject coordination or curriculum development were recruited. A telephone-assisted survey explored ‘the care of older people’ in Australian undergraduate nursing curricula. Descriptive statistical analyses were undertaken. Results: The response rate was 100%. Curricula were acute care focused with content specific to the care of older people scaffolded across curricula. A variety of teaching and learning methods were reported. Clinical experiences with older people occurred in residential aged care settings, generally in the first year of the degree. Conclusions: Preparation of pre-registration nurses for the care of older people requires improvement in curricula content and clinical experience to equip graduates to provide safe, person-centred care that meets the needs of older Australians