11 research outputs found

    REST: A Thread Embedding Approach for Identifying and Classifying User-specified Information in Security Forums

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    How can we extract useful information from a security forum? We focus on identifying threads of interest to a security professional: (a) alerts of worrisome events, such as attacks, (b) offering of malicious services and products, (c) hacking information to perform malicious acts, and (d) useful security-related experiences. The analysis of security forums is in its infancy despite several promising recent works. Novel approaches are needed to address the challenges in this domain: (a) the difficulty in specifying the "topics" of interest efficiently, and (b) the unstructured and informal nature of the text. We propose, REST, a systematic methodology to: (a) identify threads of interest based on a, possibly incomplete, bag of words, and (b) classify them into one of the four classes above. The key novelty of the work is a multi-step weighted embedding approach: we project words, threads and classes in appropriate embedding spaces and establish relevance and similarity there. We evaluate our method with real data from three security forums with a total of 164k posts and 21K threads. First, REST robustness to initial keyword selection can extend the user-provided keyword set and thus, it can recover from missing keywords. Second, REST categorizes the threads into the classes of interest with superior accuracy compared to five other methods: REST exhibits an accuracy between 63.3-76.9%. We see our approach as a first step for harnessing the wealth of information of online forums in a user-friendly way, since the user can loosely specify her keywords of interest

    RAFFMAN: Measuring and Analyzing Sentiment in Online Political Forum Discussions with an Application to the Trump Impeachment

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    Given an online forum, how can we quantify changes in user affect towards a person or an idea over time? We argue that online political forums constitute an untapped opportunity for understanding sentiment toward aspects under discussion. However, the analysis of such forums has received little attention from the research community. In this paper, we develop RAFFMAN, a systematic approach to quantify the impact of external events on the affect of forum users towards a concept, such as a person or an entity. First, we develop an approach to capture and quantify the observed activity: we identify related keywords, filter threads, and establish correlations between events and spikes in the activity. Second, we modify and evaluate state-of-the-art NLP techniques to achieve high accuracy (74%) in a three-class sentiment classification problem. As a case study, we deploy our method to quantify the effect of President Trump’s impeachment on several concepts including: President Trump, Speaker Pelosi, and QAnon. Our data consists of 32M posts from Reddit and 4chan over a span of 6 months from September 2019 to February 2020. This initial analysis hints at an increase in political polarization, especially for people’s affect towards the President. Overall, our work is a building block towards mining the affect of online forum user towards a concept, which constitutes a untapped, massive, and publicly-available source of information
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