Official position of business owners regarding the behaviour of public health inspectors during performance of official control in public purpose venues

Public health inspectors are members of the health system of the community, who concentrate on prevention and prophylaxis of public health. They are government officials and as such it is not only necessary that they perform their duties conscientiously but also that they establish a socio-cultural model of behavior during the performance of official control.The aim of the study is to research attitudes of persons working in public purpose venues towards the behavior of PHIs (Public Health Inspectors) while performing official control.125 representatives of public purpose venues participated in the survey, of whom 45,6% were business operators and 54,4% – employees, divided into three groups according to the type of controlling agency. Half of the public officials “explain the rights and obligations“, while 48,8% do that „thoroughy and in detail“. Causes of conflict on behalf of PHIs according to 24,8% of respondents are the differences in interpretation of legislation by different inspectors, which leads to different requirements for the same thing. Over 1/3 assert that during control PHIs behave in a professional and responsible manner and are knowledgeable of the relevant legal provisions. The respondents (62,4%) view the conduct of PHIs as „lawful and impartial“. Nevertheless, the participants in the survey share recommendations for improvement of the efficacy of health control: additional professional education of civil servants, polite attitude, respect and provision of more information on PHIs’s behalf during control

Development of professional communication skills of the public health inspector in the training process In higher education institutions

Комуникативните умения и способността за правилното им използване са част от основните качества на бъдещите специалисти в областта на здравеопазването. Инспекторите по обществено здраве (ИОЗ) са членове на здравната система. Те са държавни служители и осъществяват контрол в обекти с обществено предназначение.Целта на разработката е да се направи анализ на възможностите за формиране на професионални комуникативни умения на ИОЗ в процеса на обучение във висшето училище.Основните комуникативни умения започват да се овладяват още в процеса на обучение и се доразвиват в трудовата дейност на работещите. Ефективното общуване изисква система от добре оформени информационни, възприемащи, интерактивни и специфични комуникативни способности. В дейността си здравните инспектори образоват и създават среди, които се поддържат от регулаторни стандарти и най-добри практики. Развиването на комуникативната компетентност на бъдещите инспектори се дължи на факта, че прилагането на държавен контрол, в основата на който е наблюдение, анализиране, организиране и провеждането на превантивни и противоепидемични мерки, включва интензивна комуникация с голям брой хора с етнически, полови, възрастови, социокултурни, професионални и индивидуални различия с различни нива на образование и информираност. Съгласно Наредбата за единните държавни изисквания за изучаваната специалност „Инспектор по обществено здраве” няма заложени задължителни учебни дисциплини, свързани с изграждане на комуникативни способности и умения на бъдещите специалисти. Комуникативните умения са ключов момент, на който понастоящем не се отделя достатъчно внимание. Необходимо е специализирано обучение, което да бъде заложено още в процеса на обучение във висшите училища.Communication skills and the ability to use them correctly are part of the core qualities of future healthcare professionals. Public health inspectors are members of the healthcare system. They are civil servants and exercise control in sites of public importance.The purpose of the article is to analyze the opportunities for the development of professional communication skills of the public health inspector in the training process in higher education institutions.The basic communication skills begin to be mastered during the education process and further developed in the practice of the professionals. Effective communication requires a system of well-formed information, perception, interactive and specific communication skills. In their activities, health inspectors educate and create environments that are supported by regulatory standards and best practices. The development of the communicative competence of future inspectors is due to the fact that the implementation of state control, the foundation of which is monitoring, analyzing, organizing and conducting preventive and anti-epidemic measures, involves intensive communication with a large number of people of ethnic, gender, age, socio-cultural, professional and individual differences with different levels of education and awareness. According to the Regulation on Uniform State Requirements for the major studied Public Health Inspector, there are no compulsory course units set up related to the development of communication skills and skills of the future specialists. Communication skills are a key point that is not given enough attention at the moment. There is a need for specialized training to be incorporated into the education process of higher education institution

A model for improving and sustaining professional communication and behavior of public health inspector at organizational level

Introduction: The activities of health inspectors are communication-oriented towards the prevention of public health and disease prophylaxis. When talking about professional communication and behaviour, the dominant influence of the professional environment in which a person operates, interacts, and influences the factors determining employee behavior must be considered. The purpose of this paper is to propose a model for improving and sustaining the professional communication and behaviour of the public health inspector (PHI) at the organizational level. Materials and Methods: A qualitative method (in-depth interview) was used among 16 experts working in the system of Regional Health Inspectorate (RHI), Regional Directorate of Food Safety (RDFS), or another institution related to public health (PH). A quantitative method (survey) was also applied among 116 inspectors working in RHIs in seven regional cities using a self-developed questionnaire with 22 questions. Results: It was found that the activity of PHIs is associated with high workload and significant frequency of conflicts when carrying out official control. A theoretical model for assessing the behavioural characteristics of PHIs is proposed. Conclusion: The assessment of behavioural characteristics allows identifying key issues in the professional environment of the Inspector and taking actions to provide support at both individual and group levels

THERAPEUTIC COMMUNICATION IN CLINICAL PRACTICE

Title Page & Editorial Board OpenAccess creativecommons back to 2024 Apr-Jun;30(2) Journal of IMAB Publisher: Peytchinski Publishing Ltd. ISSN: 1312-773X (Online) Issue: 2024, vol. 30, issue2 Subject Area: Public Health - DOI: 10.5272/jimab.2024302.5509 Published online: 11 May 2024 Review article J of IMAB. 2024 Apr-Jun;30(2):5509-5512 THERAPEUTIC COMMUNICATION IN CLINICAL PRACTICE Stanislava PavlovaORCID logoCorresponding Autoremail, Department of Speech therapy and medical pedagogics, Faculty of Public health, Medical University - Varna, Bulgaria. ABSTRACT: Communication with the patient in the process of providing health care is more than speech. It is carried out by applying different methods and strategies. Patient communication in health care is a multifaceted process of interaction between medical professionals and the patient. It is defined as therapeutic communication (TC). It is a holistic approach oriented towards the overall care of the patient. Social interaction takes place through TC, the patient's needs for specific care are determined, problems are controlled and solved, information is sought and given, etc. Therapeutic communication is a type of professional communication. TC is used by medical professionals in their work with patients and their relatives. Effective communication skills of medical professionals stimulate the patient to talk about his problem. They are also used in patient education to improve health outcomes, etc. Showing interest and concern for the patient is a component of the so-called "conversation for the purpose of support". Health care professionals use different approaches when conducting a conversation with the patient - for some, the social side of the conversation is most important, for others – social relationships. The therapeutic conversation builds effective communication with the patient and improves the therapeutic impact. In this way, two essential components are distinguished in TC - emotional and informational

Аggression In Emergency Care

Increasingly, the issue of aggression and violence is also considered in medical practice. Aggression is a global problem in our time with high public importance. The analysis of this specific topic is related to numerous studies, looking for effective barriers to overcome it. Aggression has been analyzed by many sciences, such as sociology, pedagogy, psychology, etc. The emergency wards and emergency medical centers are units with high labor intensity. The medical specialists providing emergency aid are often subject to aggressive behavior. Furthermore, the labor activity of the medical specialists from emergency departments and emergency medical centers are subject to verbal and physical threats. The aggressor is usually a patient or his relatives. Undoubtedly, this increases the stress at the workplace and it affects the health of medical professionals and the quality of the provided health care. Workplace aggression also affects job satisfaction, which is closely related to the motivation of the particular individual. On the other hand, the job satisfaction of medical specialists is affected by stress, workload, self-respect, creativity, inspiring work environment and sense of achievement, social status and others that are directly related to the commented workplace aggression

Specificity of communication skills Of the public health inspector in a professional environment

Introduction: Daily activities and roles require Public Health Inspector (PHI) to possess excellent communication skills and competencies. The requirement is also imperative because of the special status he or she receives as a civil servant, namely the sanctionability of his or her conduct. Acquisition of specific communication skills would contribute to the effective exercise of PHI profession.Purpose: To identify PHI specific communication skills in the course of the work processMaterials and Methods: A qualitative method (in-depth interview) was used among 16 experts working in the system of a Regional Health Inspectorate (RHI)/ District Food Safety Directorate (DFSD) or other institution relevant to public health (PH). A quantitative method (a survey) was applied among 116 inspectors working in RHI in seven district cities, using a self- administered questionnaire consisting of 22 questions.Results: Variety of activities and situations in the daily life of PHIs was confirmed. About one third (32.6%) of inspectors are involved in conflict resolution situations, which also determines the position of PHI experts to "act as mediators". Over half of the respondents (56.9%) noted that communication skills with different social groups are needed.Conclusion: The results confirm the need for specific communication skills in the work of PHIs. Training planning is important to help them acquire these skills

Let me EnterSTEM you!

The basis of our research lies in introducing the various aspects of the academic disciplines combined under the abbreviation STEM and promoting the benefits they offer to the younger generations. With the assistance of many discussions, social initiatives and projects our group was able to considerably raise general awareness towards the scientific field and succeeded in doing so in a way that is entertaining and captivating to the youth. Here we show the many approaches we took in order to pique the interest towards STEM and towards the different abilities it helps to develop such as interpretation and usage of data, better observational and analytical skills and teamwork. It is vital that on a global scale, the new generations are well-informed on the aforementioned subject and are able to find a deeper understanding of it. We believe that OSOS can give us the opportunity to show these disciplines in an innovative and interesting wa

ASSESSMENT OF THE LEVEL OF DISTRESS AND PRACTICAL AND FAMILY PROBLEMS IN PATIENTS WITH ONCOLOGICAL DISEASES

Purpose: To study and analyze the relationship between patients’ practical and family problems and the level of distress. Material/Methods: A “Distress Thermometer” was used to collect information from the patient to assess the degree of distress. Inclusion and exclusion criteria for the patients were applied. Methods for statistical processing of the data and interpretation of the results were used. Results: The study included 225 patients with an average age of 59.6 (+/- 11.4 years). Women are a little over half, 56% (n=126) of the total number of those examined. All patients have a histologically confirmed oncological diagnosis in stage II, III and IV. It was found that there was no relationship between the level of distress and childcare (p= 0.93). In a more in-depth analysis of the results, a significantly higher level of distress was found in patients who encountered difficulties with transportation to the medical facility (p=0.01). A significantly higher level of distress was reported in patients who marked the relationship with their partner as problematic (n=13, 5.8%) (4.7±3.9). Conclusion: The diagnosis and treatment of cancer have more than just a physical impact. Health care should be comprehensive based on the needs of the patient. It is also necessary to consider the psycho-social and emotional support provided by medical professionals

Let me EnterSTEM you!

The basis of our research lies in introducing the various aspects of the academic disciplines combined under the abbreviation STEM and promoting the benefits they offer to the younger generations. With the assistance of many discussions, social initiatives and projects our group was able to considerably raise general awareness towards the scientific field and succeeded in doing so in a way that is entertaining and captivating to the youth. Here we show the many approaches we took in order to pique the interest towards STEM and towards the different abilities it helps to develop such as interpretation and usage of data, better observational and analytical skills and teamwork. It is vital that on a global scale, the new generations are well-informed on the aforementioned subject and are able to find a deeper understanding of it. We believe that OSOS can give us the opportunity to show these disciplines in an innovative and interesting wa

Factors influencing upon the patient satisfaction during the hospitalization period

More often the patient estimates the medical activity and the relationships, in which he enters with the doctor and the nurse during the hospitalization period. The purpose of the investigation is to identify and analyse the factors, which influence upon the patient satisfaction during his stay in the department. The investigation is executed among 1054 patients, hospitalised in multiprofile hospitals for active treatment, situated in eight cities. The estimate of the different factors showed that with the increase of the hospitalisations number (up to the third hospitalisation) the patient satisfaction of the attitude of the doctor and nurse, the servicing and the nursing cares still increases, but the satisfaction regarding the necessary equipment, the obtained information and the medical supervision decreases. The patients, who live in villages, remain more satisfied unlike the people, who live in bigger cities. Regarding the education the patients, who have a higher educational degree and are younger, are more satisfied by the servicing and the cares in the department unlike the respect of their patient rights and the obtaining of regular information