3 research outputs found

    Funny Business: Public Opinion of Outsourcing and Offshoring as Reflected in U.S. and Indian Political Cartoons

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    In this paper, we studied the public’s opinion of outsourcing and offshoring as reflected in political cartoons. Researchers in many fields have used political cartoons to track public opinion, yet we are unaware of any such research in the field of IS. We analyzed the content of 165 political cartoons from the U.S. and India that depict offshoring and outsourcing. Overall, U.S./Western political cartoons portray outsourcing and offshoring negatively, causing lost jobs for workers and poorer customer service for consumers. Indian political cartoons focus on jobs gained and the labor and infrastructure constraints caused by the rapid growth of ITO and BPO industries. We also compared the content of political cartoons to IS academic research. We found both similarities and differences. One similarity is that lower costs were found to be the most common reason depicted/cited for outsourcing/offshoring in political cartoons and IS academic research. One difference is that political cartoonists primarily empathize and thus promote the interests of the workers, direct supervisors, and customers most affected by outsourcing/offshoring whereas IS researchers primarily promote the interests of the firm. We also discuss the use of political cartoons as an effective pedagogical device in global outsourcing courses

    An Equity Perspective on Knowledge Sharing Behaviors in Organizations

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    Organizations promote knowledge sharing behaviors among their members to derive value from the knowledge embedded within individuals and in other organizational resources. Individuals’ knowledge sharing behavior, however, is a complex phenomenon, influenced by several factors, which has been examined in the prior research using several theoretical perspectives. In spite of the vast body of research, the phenomenon is not fully understood, given that many interacting, external and intrinsic factors can influence individuals’ motivation and ability to participate in knowledge sharing. Among the possible factors, an important set of factors can be equity or fairness perceptions, which can play a role in individuals’ motivation for knowledge sharing. Perceptions of equity have been found to be a good predictor of organizational citizenship behaviors and, organizational citizenship behaviors are known to positively influence knowledge sharing behaviors. However, in the extant literature, the role of equity perceptions in influencing knowledge sharing behaviors has not been examined. In this study, we examine the role of perceptions of equity on knowledge sharing behavior and develop a model for understanding knowledge sharing behaviors from the equity theory perspective