COMPETENCY, ENTREPRENEUR CHARACTERISTIC AND BUSINESS PERFORMANCE: STUDY OF THE PEMPEK BUSINESS IN PALEMBANG

The purpose of this study was to examine empirically the effects of entrepreneurial compe-tencies and characteristics on business performance. Previous studies found that competencies and entrepreneurial characteristics significantly influenced business performance. A quantita-tive method was used and 122 respondents were involved as the sample in this study, who were pempek business owners in Palembang, South Sumatra. The results indicated an effect from entrepreneurial competencies on business performance. It was also found that the entrepre-neurs’ characteristics (owners’ ages) significantly affected the businesses’ performance. This implication requires some sort of course or program for the entrepreneurs to improve their competence to direct the owners to gain better business performance. The growing age of the business owners requires equal insights to ensure age does not stop the owners from improving their business’ performance.Keywords: competency, characteristics, performance, age, entrepreneu

Upaya Peningkatan Kualitas Pendidikan Melalui Riset Penggalian Sumber Daya

Buku ini merupakan kumpulan hasil riset dosen UKMC. Riset-riset yang dilakukan mengusung tema All About Musi

PENGUKURAN TINGKAT KEPUASAN MAHASISWA TERHADAP PROSES PENDIDIKAN BERBASIS METODE ERGO-SERVQUAL DI PTS ‘XYZ’

Educational Criteria in Study Program / College Performance Reports and Self-Evaluation Reports on Study Program Accreditation Instruments v4.0, show that user satisfaction is an important aspect of the report structure. This study took data from a study on the satisfaction level of active students of XYZ class 2015-2019 from all study programs. This study uses the Ergo-ServQual method, and the Ergo (Ergonomics) method is used as an analytical tool to provide suggestions for improving student satisfaction levels. The level of satisfaction of XYZ students with the quality of services provided by the XYZ management / management Unit is currently not optimal, as evidenced by the Tangible dimension which is an attribute of the quality of student assessment services on adequacy, accessibility and quality of facilities and infrastructure that have not provided a high level of satisfaction. It needs critical thinking, creativity, and smart work with detailed and rational Key Performance Indicators (KPI</jats:p

PELATIHAN KEWIRAUSAHAAN DAN PEMBUKUAN KEKINIAN DENGAN MENGGUNAKAN APLIKASI BUKU KAS

Diselenggarakannya kegiatan pengabdian pada masyarakat ini adalah  untuk memberikan pendampingan bagi  mitra yaitu SMA Sjahkyakirti dan siswa SMA/SMK lainnya di kota Palembang serta Mahasiswa dengan Unit Kegiatan Mahasiswa (UKM) kewirausaahaan yang menjalankan proses bisnis di lingkungan Universitas. Berkembangnya UMKM di Indonesia memberikan kesempatan bagi kaum muda untuk bisa mandiri dan mengembangkan usaha sendiri. Namun, hal tersebut tidaklah mudah karena beberapa faktor seperti minimnya pengetahuan tentang kewirausahaan dan sulitnya mendapatkan modal usaha. Pendampingan yang diberikan berupa pelatihan dan pemberian wawasan mengenai motivasi kewirausahaan dan pengetahuan terkait pembuatan laporan keuangan menggunakan aplikasi Buku Kas. Pencatatan usaha yang efektif dapat menciptakan laporan keuangan yang memadai dan pada akhirnya diharapkan mendapatkan kepercayaan dari debitur. Teknik yang digunakan dalam kegiatan ini berupa seminar virtual, tanya jawab, dan diskusi.</jats:p