FOSTERING KNOWLEDGE SHARING AMONG SOFTWARE ENGINEERS- A CASE OF MALAYSIAN SOFTWARE INDUSTRY

Software Engineering is a booming industry and has huge impact on world economy. This profe"ion is highly knowledge intensive for which knowledge sharing is critical. Importance of knowledge sharing can he imagined from the findings that only Fortune 500 companies lose US $31.5 billion annually because of failure to share knowledge. Due to the importance of knowledge sharing for overall industries and especially for Software Engineering. there i"i always a need to look more rigorously into this aspect. Solhvarc Engineering itself is not a 1nature field yet and most of the studies done so far in this field have focused on the technical aspects. However. to encourage knowledge sharing, non-tcchnicaJ aspects (e.g. organizational, work environment. personality) are very crucial as well. Therefore. this study focused on work design characteristics

Industry 4.0 supply chain nexus:sequential mediating effects of traceability, visibility and resilience on performance

Purpose: The research frontier concerning the relationship between Industry 4.0 (I4.0) and supply chain performance (SCP) in manufacturing is currently lacking in a comprehensive examination. This study examines the relationship between I4.0 adoption and SCP. Additionally, the study examines the mediating effects of supply chain traceability (SCT), supply chain visibility (SCV) and supply chain resilience (SCR), both individually and sequentially. Design/methodology/approach: The data were garnered from 510 managers of manufacturing firms, and PLS-SEM was applied to examine the sequential mediation effect of SCT, SCV and SCR between I4.0 and SCP. Findings: Results indicate a statistically significant direct relationship between I4.0 adoption and SCP. Furthermore, SCT mediates the impact of I4.0 on SCP. Similarly, results showed that SCV mediates the impact of I4.0 on SCP and SCR mediates the impact of I4.0 on SCP. Moreover, the relation between I4.0 adoption and SCP is substantially influenced by the sequential effects of SCT, SCV and SCR. The study provides novel empirical evidence by investigating the sequential mediation roles of SCT, SCV and SCR between I4.0 adoption and SCP through the lens of the resource-based view (RBV) perspective. Practical implications: Policymakers must prioritize the promotion of I4.0 integration to strengthen the performance of manufacturing supply chains (SC). This can be achieved by improving traceability, visibility and resilience within these SCs. Originality/value: The originality of this study lies in its use of the sequential mediation effect of SCT, SCV and SCR between I4.0 and SCP under the theoretical lens of RBV.</p

Impact of Servant Leadership on Project Success Through Mediating Role of Team Motivation and Effectiveness:A Case of Software Industry

Project management in today’s intensely competitive environment has compelled organizations to adopt project management approach for better business results. Therefore, current research study aims to investigate the impact of servant leadership on project success with the mediating role of team motivation and team effectiveness in the software industry. A field survey was conducted, using a questionnaire as a survey tool. Data were collected from 219 respondents who have been working as team members of software development projects. The statistical results were obtained using the SPSS Process macro. The results show project managers need to exhibit a servant leadership style due to its strong influence on project success, albeit through team motivation and effectiveness. The findings from this study contribute to the field of leadership and project management along with the field of information systems and software engineering.</p

Bedtime Smart Phone Usage and Its Effects on Work-Related Behaviour at Workplace

The over usage and over dependency on digital devices, like smartphones, has been considered as a growing international epidemic. The increased dependency on gadgets, especially smartphones for personal and official uses, has also brought many detrimental effects on individual users. Hence it is vital to understand the negative effects of smartphone usage on human. Therefore, this study aims to investigate the effects of bedtime smartphone usage on work performances, interpersonal conflicts, and work engagement, via the mediating role of sleep quality among employees. Using a cross-sectional study design, a questionnaire-based field survey was conducted on 315 employees who participated as respondents. The results confirmed the negative effects of bedtime smartphone usage on sleep quality. Along with it, the effects of sleep quality on work performances, work engagements and interpersonal conflicts were also proven to be statistically significant. Regarding the mediating role of sleep quality, it was empirically evident that sleep quality mediates the relationship between bedtime smartphone usage with work performances and interpersonal conflicts. The findings revealed that bedtime smartphone usage reduces sleep quality among the employees, resulting in lower work performances and engagements while contributing to higher interpersonal conflicts. The findings concluded that smartphone usage before sleep increases the prospects of employees to be less productive, less engaged, and have more workplace conflicts. The findings warrant the continued managerial as well as academic research attention, as the smartphones are now used by many organisations to run businesses as well

Breaking Down Barriers: The Moderating Role of Organizational Support in Facilitating Knowledge Sharing Among Software Developers

Effective knowledge sharing among software developers is crucial for maximizing software development output throughout the software development lifecycle. Building upon Triandis’ Facilitating condition, this study explores the moderating impact of two factors, namely Organizational support and Technological support, on the relationship between knowledge sharing intentions (KSI) and knowledge sharing behavior (KSB). Specifically, the study investigates the impact of KSB on individuals’ job performance in global software development organizations. A self-administered questionnaire was used to collect data from 302 Malaysian participants working on global software development projects. The collected data was analyzed using Structure Equation Modeling (SEM) through SmartPLS. The results reveal that only organizational support, among Triandis’ Facilitating conditions, moderates the relationship between KSI and KSB. Moreover, the study finds that KSB mediates the relationship between knowledge sharing intentions and job performance. The findings of this study provide practical and theoretical implications for software developers

Transforming strategies in the digital era: The role of social media in customer value analysis and crisis management for tourism firms

Social media is gaining popularity nowadays and is increasingly being used by many small and large organisations. Organisations are adopting new social platforms and technologies to achieve their key and effective management strategies. However, there are still opportunities to explore the role of new technologies in developing useful strategies. In current research, the utilisation of technological tools especially social media was examined to improve the customer value analysis in the organisations. Besides, the research of social media use for crisis management is also increasing and the relevant strategies are still being-investigated. To overcome this gap, this research aims to evaluate the impact of the use of social media on customer value analysis and crisis management. To attain this, a detailed questionnaire was adapted from several different studies. Data were collected from a diverse targeted sample of tourism-related firms from all over Malaysia, including hotels, resorts, travel agencies and transportation companies. The model was tested using Smart PLS software and the results were generalised. Overall, this research will add a noteworthy contribution to the literature by highlighting the significance of social media and recognising its urgency during crisis for businesses. It will also help in answering questions regarding the role of social media usage towards customer value analysis and crisis management of organisations in the Malaysian tourism sector. Moreover, the practitioners will use the findings to make strategies for crisis management and build customer value chain