28 research outputs found
Pengaruh Harga, Promosi, dan Kualitas Pelayanan terhadap Kepuasan Pelanggan (Studi pada Bengkel Ahass 0002 Astra Motor Siliwangi Semarang)
Astra Motor Siliwangi Semarang is an official dealer of Honda that has activity in selling products of Honda motorcycle and also serving the after-selling-service; such as repairing and spare parts selling. The objective of this study is to determine the effect of price, promotion, and service quality on customers satisfaction. This is an explanatory research. The method of collecting data is interview using quesioner. Samples consist of 100 respondents applied from purposive sampling technique. Data is analyzed using Linier Regression Test and Significance test is using SPSS 17.0. The result shows that 15.6% of price variable have positive effect on customers satisfaction parsially, 24.8% of promotion variable have positive effect on customers satisfaction parsially, and 41.5% of service quality variable have positive effect on customers satisfaction parsially. And simultantly 43,1% of price, promotion and service quality have positive effect on customers satisfaction. Based on the study result, therefore, it is suggested that Bengkel Ahass 0002 Astra Motor Siliwangi Semarang to maintain the price, increase the poducts promotion to customers. Maintaining the service quality consistency, keeping clean the bengkel area, and adding more facilities (Wi-Fi connection, books, snacks, and drinks) in order to make customers comfort while coming to the shop/bengkel
Kontribusi Model Pembelajaran Problem Based Learning terhadap Kemampuan Literasi Matematis Siswa SMP
Penelitian ini mengkaji hubungan antara penerapan model pembelajaran problem based learning dengan kemampuan literasi matematis siswa SMP. Penelitian ini didasari oleh rendahnya kemampuan literasi matematis siswa SMP pada umumnya, khususnya siswa SMPN 2 Sedong Kabupaten Cirebon. Hasil tes kemampuan awal literasi matematis yang dilakukan pada siswa SMP Negeri 2 Sedong pada kelas VII, VIII, dan IX menunjukkan bahwa, kemampuan literasi matematis pada siswa kelas VIII tergolong rendah. Metode penelitian yang digunakan dalam penelitian ini adalah metode survey dengan teknik korelasi. Metode ini digunakan untuk melihat seberapa kuat dan seberapa besar pengaruh model pembelajaran problem based learning terhadap literasi matematis siswa SMP. Populasi dalam penelitian ini adalah seluruh siswa kelas VIII SMP Negeri 2 Sedong Kabupaten Cirebon Tahun Pelajaran 2018/2019, sampel penelitian diambil dengan teknik purposive sampling sebanyak 32 siswa kelas VIII SMP Negeri 2 Sedong Kabupaten Cirebon Tahun Pelajaran 2018/2019. Instrumen yang digunakan dalam penelitian ini adalah skala disposisi matematis dan lembar tes kemampuan literasi matematis. Hasil penelitian menunjukkan bahwa terdapat hubungan yang positif antara model pembelajaran problem based learning dengan kemampuan literasi matematis siswa SMP, serta model pembelajaran problem based learning memberikan pengaruh sebesar 37,8% terhadap kemampuan literasi matematis siswa SM
Penerapan Strategi Pembelajaran Tutor Sebaya dalam Meningkatkan Hasil Belajar Kit Eksperimen Fisika
Tujuan penelitian ini adalah Untuk mengetahui informasi mengenai strategi pembelajaran tutor sebayadalam meningkatkan hasil belajar kit eksperimen fisika kelas IX di SMP Negeri 1 Polumbangkeng Utara.Pemilihan sampel melalui teknik purposive sampling. Instrumen pengumpulan data untuk meningkatkanhasilbelajar (Kit eksperimen) peserta didik pada mata pelajaran fisika melalui lembar observasi, tes, dandokumentasi. Teknik analisis data menggunakan analisis deskriptif dan inferensial yaitut-satu sampel.Berdasarkan hasil analisis data dengan menggunakan statistik deskriptif diperoleh nilai rata-rata (Pre-Test)peserta didik sebelum penerapan strategi pembelajaran tutor sebaya berada pada kategori rendah,sedangkan nilai rata-rata (Post-Test) peserta didik setelah penerapan strategi pembelajaran tutor sebayaberada pada kategori sangat baik. Hasil analisis data inferensial yaitu thitung<ttabel sehingga terdapatperbedaan yang signifikan dalam meningkatkan hasil belajar (Kit Eksperimen fisika) peserta didik denganpenerapan strategi pembelajaran tutor sebaya pada mata pelajaran fisika
ASEAN Youth Center di Pekanbaru dengan Pendekatan Arsitektur Neo Vernacular
Years of 2015, is a new era in ASEAN region, goes to compromise of ASEAN Economic Society (MEA). Every citizen in ASEAN region has equal opportunity in economic competition, without exceptionyouths. One of the most issues about youth is youth increasing ability program in ASEAN region. To reach this program, It needs a facility as container that known with youth center. Indonesia as country has mainly actor in increasing youthparticipation. It signs that Indonesian was being hosted some youth agendas. Therefore nowadays, Indonesia has not youth center facility that it can be container youth activity.Because of that it should produce youth center facility in Indonesia. Pekanbaru has wellchosen as location of youth center in Indonesia because it has strategic location, besides ofMalacca strait in which International trade routes and directly beside of some ASEAN country. ASEAN youth center perhaps afford to be ASEAN youth representative. Youth center in Pekanbaru emphasis is post-modern architecture, it means is combine modern style between vernacular architecture. It emphasis will produce modern shape but it still has local tradition or local genius. The aim of this research is designing ASEAN youth center inPekanbaru with Neo-Vernacular architecture as paradigm. Generally the strategy on this design such as zoning, mass shape, outdoor / landscape, circulation, structure, and facade.The result of this research is getting ASEAN youth center design in which combine some ASEAN architecture style like Malay, Hindu temple and Buddha temple
Efektivitas Pemberian Cairan Praoperatif Ringer Laktat 2 mL/kgBB/jam Puasa untuk Mencegah Mual Muntah Pascaoperasi
Non pharmacologic approaches to overcome post operative nausea and vomiting include giving pre-operative hydration. The objective of this study was to learn the efficacy of pre-operative lactated Ringer’s solution (2 mL/kgBW/hour) in fasting patients to overcome the post-operative nausea and vomiting in mastectomy surgery. This study was a randomized clinical trial that conducted in March to April 2013 in Dharmais Hospital-National Cancer Center, Persahabatan Hospital, Fatmawati Hospital, and Rumah Sakit Cipto Mangunkusumo Jakarta to patients with American Society of Anesthesiologist (ASA) physical status 1–2. A total of 102 patients were randomized into the hydration group and control group. Data analysis was performed using chi-square test or appropriate test using SPSS ver. 15. There were statistically significant differences in the incidence of nausea at 0–1 hour post-operative (19.6% in hydration group vs. 39.2% in control group) and at 0–24 hours post-operative (21.6% in hydration group vs. 41.2% control group). The incidence of 1–24 hours PONV, although not statistically significant, was higher in the control group (11.8% in hydration group vs. 23.5% in control group). There was no difference in vomiting incidence between the two groups. Pre-operative lactated Ringer’s solution 2 mL/kgBW/hour in fasting patients effectively reduces the incidence of post-operative nausea one hour after operation