An empirical investigation of the channels that facilitate a total quality culture

It is generally agreed that the culture of an organisation is a function of its values, beliefs and behavioural practices and that the influence of culture on an organisation is powerful and pervasive. There is also broad agreement that total quality management (TQM ) is a management paradigm that propagates certain values, behaviour and working methods. Moreover, that the successful introduction and practice of a total quality management approach requires close attention to, and more often than not modification of, organisational culture. Yet, culture is somewhat intangible, and regardless of the precise cultural aspirations, in order to change or maintain the desired culture an organisation needs a set of facilitating channels. These are mechanisms or necessary conditions that influence, mould and help sustain a desirable cultural orientation. This paper examines the channels that facilitate the development of a total quality culture based on the findings of an investigation of an international sample of organisations widely regarded as leading exponents of TQM

Knowledge acquisition in supply chain partnerships: The role of power

This is the post-print version of the final paper published in International Journal of Production Economics. The published article is available from the link below. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. Copyright @ 2013 Elsevier B.V.Knowledge is recognised as an important source of competitive advantage and hence there has been increasing academic and practitioner interest in understanding and isolating the factors that contribute to effective knowledge transfer between supply chain actors. The literature identifies power as a salient contributor to the effective operation of a supply chain partnership. However, there is a paucity of empirical research examining how power among actors influences knowledge acquisition and in turn the performance of supply chain partners. The aim of this research is to address this gap by examining the relationship between power, knowledge acquisition and supply chain performance among the supply chain partners of a focal Chinese steel manufacturer. A structured survey was used to collect the necessary data. Two conceptually independent variables – ‘availability of alternatives’ and ‘restraint in the use of power’ – were used to assess actual and realised power, respectively. Controlling for contingencies, we found that the flow of knowledge increased when supply chain actors had limited alternatives and when the more powerful actor exercised restraint in the use of power. Moreover, we found a positive relationship between knowledge acquisition and supply chain performance. This paper enriches the literature by empirically extending our understanding of how power affects knowledge acquisition and performance

Digital/web-based technologies and purchasing and supply management: A UK Study

The digital revolution on the web/internet is believed to be having a major impact on the performance of firms’ purchasing and supply functions. Beyond anecdotal evidence however, little is known about the actual level of utilisation of web-based interaction technologies in purchasing and supply management (P&SM). This paper addresses this gap through an empirical survey of 156 UK-based organisations. Findings indicate that only six in every ten organisations use digital/web-based technology (DWBT) in P&SM, and that the usage level is particularly low in SMEs. Current uses, and the importance of DWBT in P&SM in the future are reported. The paper also investigates the perceived benefits of DWBT in this area, and the link between uses, benefits and P&SM relationship orientation. The evidence suggests that at present DWBT is not a key driver of closer (collaborative) buyer-supplier relationship development. Implications are put forward

In search of the drivers of high growth in manufacturing SMEs

Though considerable attention in the extant literature has been devoted to growth and performance of firms, there is a dearth of research on high growth firms. Furthermore, the majority of literature in this area focuses on large firms while research on high growth small firms is underdeveloped. This paper investigates the drivers of high growth in manufacturing SMEs. Following a number of focus group interviews with six managing directors of manufacturing firms, a number of drivers of high growth were identified and investigated in a sample of 207 manufacturing SMEs. The results of this study indicate that high growth firms place a greater emphasis on external drivers such as strategic orientation, their operating environment and the use of e-commerce compared with firms having static or declining sales. The analysis shows that high growth firms compete largely on the basis of price. While high growth firms have increased their sales by over 30% during the past three years or longer, it is questionable if manufacturing firms can sustain their competitive advantage without recourse to greater research and development, and innovation in the longer term

TQM and CSR nexus

Purpose: The aim of this paper is to explore the similarities and differences between Total Quality Management (TQM) and Corporate Social Responsibility (CSR). Moreover, the paper considers the implications of these similarities and differences for the future development of TQM and CSR. Methodological approach: Structured discourse analysis is used to systematically explore these two discursive subjects. Both concepts encompass discursive ideas and practices. Findings: Our analyses suggest that the two concepts share similar philosophical roots, that there is a substantial overlap between the elements of the two concepts, and that the ultimate expected outcomes shows significant similarities. Despite these similarities however, implementation of TQM will not necessarily result in CSR. Practical implications: Our findings lead to the conclusion that it is important to recognise the specific needs of CSR and include them as an implicit part of TQM. This conclusion has an important practical and descriptive theoretical implication and the extent to which CSR is diffused as a part of TQM depends on it. Research implications: Our analysis highlights the need for the development of a descriptive theory, that is to say, the identification of the mechanism(s) through which elements of CSR could be developed and implemented alongside that of TQM. Original/value: The question of the intersection between CSR and TQM has attracted the interest of other researchers. The majority of the previous work is normative. We contribute to this developing literature by adopting a systematic discursive approach using philosophy, elements of TQM / CSR process and outcomes as the framework for the analysis

Comparative study of non-premixed and partially-premixed combustion simulations in a realistic Tay model combustor

A comparative study of two combustion models based on non-premixed assumption and partially premixed assumptions using the overall models of Zimont Turbulent Flame Speed Closure Method (ZTFSC) and Extended Coherent Flamelet Method (ECFM) are conducted through Reynolds stress turbulence modelling of Tay model gas turbine combustor for the first time. The Tay model combustor retains all essential features of a realistic gas turbine combustor. It is seen that the non-premixed combustion model fails to predict the combustion completely due to an incorrect assumption of diffusion flame scenario invoking infinitely fast chemistry in complicated flow environments while the two partially premixed combustion models accurately predict the flame pattern in the primary region of the combustor. The ZTFSC model outperformed the ECFM model by producing a better temperature agreement with the experimental result. The latter model predicts lower temperature due to the underestimation of reaction progress. Additionally, a cross-comparison of the present RSM prediction invoking ZTFSC model with LES prediction reported in the literature is conducted. The former produces more accurate species concentration and flame pattern than the latter. This is mainly due to the incorrect assumption of non-premixed combustion used in LES prediction reported in the literature. It is interesting to find that when non-premixed combustion model is used for both RSM and LES predictions, the LES predicts higher temperature closer to the injection nozzle of combustor than the RSM model, though the flame shape in both cases is incorrect. This is mainly due to the fact that the traditional RANS model dissipates the energy of swirling flow too fast in the primary region of the combustor. The weaker centre recirculation zone (CRZ) created by vortex breakdown recirculate less air to the area near the injection nozzle resulting in fuel rich combustion. It indicates that the temperature difference between predicted results using RSM in conjunction with ZTFC model and experimental results can be improved by using less energy dissipating turbulence models such as scale resolving simulation (SRS)

Scale-Resolving Simulation of a Propane-Fuelled Industrial Gas Turbine Combustor Using Finite-Rate Tabulated Chemistry

The scale-resolving simulation of a practical gas turbine combustor is performed using a partially premixed finite-rate chemistry combustion model. The combustion model assumes finite-rate chemistry by limiting the chemical reaction rate with flame speed. A comparison of the numerical results with the experimental temperature and species mole fraction clearly showed the superiority of the shear stress transport, K-omega, scale adaptive turbulence model (SSTKWSAS). The model outperforms large eddy simulation (LES) in the primary region of the combustor, probably for two reasons. First, the lower amount of mesh employed in the simulation for the industrial-size combustor does not fit the LES’s explicit mesh size dependency requirement, while it is sufficient for the SSTKWSAS simulation. Second, coupling the finite-rate chemistry method with the SSTKWSAS model provides a more reasonable rate of chemical reaction than that predicted by the fast chemistry method used in LES simulation. Other than comparing with the LES data available in the literature, the SSTKWSAS-predicted result is also compared comprehensively with that obtained from the model based on the unsteady Reynolds-averaged Navier–Stokes (URANS) simulation approach. The superiority of the SSTKWSAS model in resolving large eddies is highlighted. Overall, the present study emphasizes the effectiveness and efficiency of coupling a partially premixed combustion model with a scale-resolving simulation method in predicting a swirl-stabilized, multi-jets turbulent flame in a practical, complex gas turbine combustor configuration

TQM implementation: An empirical examination and proposed generic model

Total quality management (TQM) is considered by many as an important quality and business performance improvement tool. The popularity of the concept has led to an explosion of TQM related literature. A careful review of the literature suggests that most publications recount the experiences or perceptions of the authors or deal with single case organisations. Furthermore, there is a dearth of empirical research and literature dealing with TQM's implementation process. This paper reports the findings of a research project that empirically examined the process of TQM implementation in a sample of organisations widely regarded as leading exponents of TQM. The paper presents a non-prescriptive model of the TQM implementation process derived from the findings and proposes an "outcome driven" approach as an alternative to the more commonplace TQM implementation strategies

An experimental investigation of the effective parameters on wet washing of biodiesel purification

The purity level of biodiesel has a strong effect on fuel properties and on engine life. Therefore, a purification step is necessary. Generally, there are two accepted methods for purifying biodiesel: wet washing and dry washing. In this research, the effective parameters on wet purification of biodiesel were investigated. Three types of biodiesel wash water (tap water, distilled water and water with 3% phosphoric acid), three wet washing temperatures (30, 45 and 60°C), and three levels of water to biodiesel ratios (0.5, 1 and 1.5 v/v) were used. In order to perform the wet washing of biodiesel, a bubble washing technique was used. The catalyst, soap and water residue were considered as the criteria to choose the optimum water washing condition and were measured after the wet washing of crude biodiesel. The results showed that the best condition for catalyst and soap removal from biodiesel are acidified water, a temperature of 60°C and a water to biodiesel ratio of 1.5 (v/v). Also, the least amount of water residue in the final purified biodiesel was observed when using tap water at a temperature of 60°C and a water to biodiesel ratio of 0.5 (v/v)

Performance and Emission Parameters of Single Cylinder Diesel Engine Using Castor Oil Bio-Diesel Blended Fuels

The purpose of this study is to investigate the performance and emission parameters of a CI single cylinder diesel engine operating on biodiesel-diesel blends (B0, B5, B10, B15 and E20: 20% biodiesel and 80% diesel by volume). A reactor was designed, fabricated and evaluated for biodiesel production. The results showed that increasing the biodiesel content in the blend fuel will increase the performance parameters and decrease the emission parameters. Maximum power was detected for B0 at 2650 rpm and maximum torque was belonged to B20 at 1600 rpm. The experimental results revealed that using biodiesel-diesel blended fuels increased the power and torque output of the engine. For biodiesel blends it was found that the specific fuel consumption (sfc) was decreased. B10 had the minimum amount for sfc. The concentration of CO2 and HC emissions in the exhaust pipe were measured and found to be decreased when biodiesel blends were introduced. This was due to the high oxygen percentage in the biodiesel compared to the net diesel fuel. In contrast, the concentration of CO and NOx was found to be increased when biodiesel is introduced