Improving Public Sector Service Delivery in Ghana:The Application of Innovation and ICT.

Public sector institutions are established by law to provide essential service to citizenry. However, research has shown that, service delivering form the public sector is not meeting the satisfaction of users. The competition posed by the private sector has collapsed many public corporations in developing countries. The emergence of the new public management was to improve the effectiveness of the public sector by adopting proactive phrases like reinventing government, re-engineering, revitalization of the public service, organizational transformation. Researchers have suggested that, the application of some private sector strategies into the public sector will improve service delivery. This study looked at how public sector will improve by adopting innovating strategies like, innovations, e-government and entrepreneurship. The study intent to provide literature on existing best practices of improving public sector effectiveness and efficiency. We argued that, public sectors in developing countries could improve by innovating existing practices, having an entrepreneurial mind and the application of e-government to facilitate full citizen inclusion in decision making process. Keywords: public sector, innovation, service delivering, e-governmen

Examining the Psychosocial Hurdles on Effective Public Participation. A Keynote Towards Enhancing Participation in the Political Milieu

Public participation may be referred to as a pathway to express the personal interest of individuals and the general society in reference to the development plans, based on the premise that the planning activities would have an effect on the public generally and certain groups specifically. The current study explored public participation narrowing the scope on public and political decision-making processes, significance and the dynamism of participation. Certain factors have a tendency to hamper effective political participation and efforts are made to further review some of these factors from the psychosocial perspective. The study specifically reviewed the psychosocial factors limiting the review on the concepts of social loafing, social conformity and in-group out-group phenomenon. It is suggested that mechanisms and designs that would highly foster collaboration among political and social divides in the political arena should be prioritized to mitigate these psychosocial effects that hinders effective participation. Keywords: Public Participation, Social loafing, Social Conformity, In-group, Out-group, Psychosocial, Decision-making