Providing Service-based Personalization in an Adaptive Hypermedia System

Adaptive hypermedia is one of the most popular approaches of personalized information access. When the field started to emerge, the expectation was that soon nearly all published hypermedia content could be adapted to the needs, preferences, and abilities of its users. However, after a decade and a half, the gap between the amount of total hypermedia content available and the amount of content available in a personalized way is still quite large.In this work we are proposing a novel way of speeding the development of new adaptive hypermedia systems. The gist of the approach is to extract the adaptation functionality out of the adaptive hypermedia system, encapsulate it into a standalone system, and offer adaptation as a service to the client applications. Such a standalone adaptation provider reduces the development of adaptation functionality to configuration and compliance and as a result creates new adaptive systems faster and helps serve larger user populations with adaptively accessible content.To empirically prove the viability of our approach, we developed PERSEUS - server of adaptation functionalities. First, we confirmed that the conceptual design of PERSEUS supports realization of a several of the widely used adaptive hypermedia techniques. Second, to demonstrate that the extracted adaptation does not create a significant computational bottleneck, we conducted a series of performance tests. The results show that PERSEUS is capable of providing a basis for implementing computationally challenging adaptation procedures and compares well with alternative, not-encapsulated adaptation solutions. As a result, even on modest hardware, large user populations can be served content adapted by PERSEUS

Eprints and the Open Archives Initiative

The Open Archives Initiative (OAI) was created as a practical way to promote interoperability between eprint repositories. Although the scope of the OAI has been broadened, eprint repositories still represent a significant fraction of OAI data providers. In this article I present a brief survey of OAI eprint repositories, and of services using metadata harvested from eprint repositories using the OAI protocol for metadata harvesting (OAI-PMH). I then discuss several situations where metadata harvesting may be used to further improve the utility of eprint archives as a component of the scholarly communication infrastructure.Comment: 13 page

Towards personalization in digital libraries through ontologies

In this paper we describe a browsing and searching personalization system for digital libraries based on the use of ontologies for describing the relationships between all the elements which take part in a digital library scenario of use. The main goal of this project is to help the users of a digital library to improve their experience of use by means of two complementary strategies: first, by maintaining a complete history record of his or her browsing and searching activities, which is part of a navigational user profile which includes preferences and all the aspects related to community involvement; and second, by reusing all the knowledge which has been extracted from previous usage from other users with similar profiles. This can be accomplished in terms of narrowing and focusing the search results and browsing options through the use of a recommendation system which organizes such results in the most appropriate manner, using ontologies and concepts drawn from the semantic web field. The complete integration of the experience of use of a digital library in the learning process is also pursued. Both the usage and information organization can be also exploited to extract useful knowledge from the way users interact with a digital library, knowledge that can be used to improve several design aspects of the library, ranging from internal organization aspects to human factors and user interfaces. Although this project is still on an early development stage, it is possible to identify all the desired functionalities and requirements that are necessary to fully integrate the use of a digital library in an e-learning environment

The value of adaptive link annotation in e-learning: A study of a portal-based approach

This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in Proceedings of the 21st ACM conference on Hypertext and hypermedia, http://dx.doi.org/10.1145/1810617.1810657Adaptive link annotation is one of the most popular adaptive educational hypermedia techniques. It has been widely studied and demonstrated its ability to help students to acquire knowledge faster, improve learning outcomes, reduce navigation overhead, increase motivation, and encourage the beneficial non-sequential navigation. However, almost all studies of adaptive link annotation have been performed in the context of dedicated adaptive educational hypermedia systems. The role of this technique in the context of widely popular learning portals has not yet been demonstrated. In this paper, we attempt to fill this gap by investigating the value of adaptive navigation support embedded into the learning portal. We compare the effect of portal-based adaptive navigation support to both the effect of the adaptive navigation support in adaptive educational hypermedia systems and to non-adaptive learning portals.This work is supported by National Science Foundation under Grant IIS-0447083, Spanish Ministry of Science and Education (TIN2007-64718) and the Comunidad Autónoma de Madrid (S2009/TIC-1650

Exploring the concept of web site customization: applications and antecedents

While mass customization is the tailoring of products and services to the needs and wants of individual customers, web site customization is the tailoring of web sites to individual customers? preferences. Based on a review of site customization applications, the authors propose a model with four different levels standardization, adaptation, passive personalization, and active personalization). Each of these levels requires a different level of involvement of both the supplier and the customer. Based on an extensive review literature the authors then develop conceptual models of the determinants of site customization from both a customer?s and a supplier?s point of view. Both models contain the factors that determine the willingness of a party (customer or supplier) to get actively involved in web site customization. Some factors have a positive impact on the willingness to customize while others have a negative impact. Managers engaged in site customization projects should realized that site customization is not an undisputed topic. Its success will be context dependent. The presented conceptual models can be used to analyze the essentials of a particular context and to assess the potential of web site customization.

Adaptive Information Visualization for Personalized Access to Educational Digital Libraries

Personalization is one of the emerging ways to increase the power of modern Digital Libraries. The Knowledge Sea II system presented in this paper explores social navigation support, an approach for providing personalized guidance within the open corpus of educational resources. Following the concepts of social navigation we have attempted to organize a personalized navigation support that is based on past learners’ interaction with the system. The study indicates that Knowledge Sea II became the students' primary tool for accessing the open corpus documents used in a programming course. The social navigation support implemented in this system was considered useful by students participating in the study of Knowledge Sea II. At the same time, some user comments indicated the need to provide more powerful navigational support, such as the ability to rank the usefulness of a page

Business process management tools as a measure of customer-centric maturity

In application of business process management (BPM) tools in European commercial sectors, this paper examines current maturity of customer centricity construct (CC) as an emerging dimension of competition and as a potential strategic management direction for the future of business. Processes are one of the key components of transformation in the CC roadmap. Particular departments are more customer orientated than others, and processes, customer-centric expertise, and approach can be built and utilized starting from them. Positive items within a current business process that only involve minor modification could be the basis for that. The evidence of movement on the customer-centric roadmap is found. BPM in European telecommunications, banking, utility and retail sector supports roadmap towards customer-centricity in process view, process alignment and process optimization. However, the movement is partial and not flawless, as BPM hasn’t been inquired for supporting many of customer-centric dimensions

A Survey of Digital Library Aggregation Services

This report provides an overview of a diverse set of more than thirty digital library aggregation services, organizes them into functional clusters, and then evaluates them more fully from the perspective of an informed user. Most of the services under review rely wholly or partially on the Open Archives Initiative Protocol for Metadata Harvesting (OAI-PMH), although some of them predate its inception and a few use predominantly Z39.50 protocols. In the opening section of this report, each service is annotated with its organizational affiliation, subject coverage, function, audience, status, and size. Critical issues surrounding each of these elements are presented in order to provide the reader with an appreciation of the nuances inherent in seemingly straightforward factual information, such as audience or size. Each service is then grouped into one of five functional clusters: • open access e-print archives and servers; • cross-archive search services and aggregators; • from digital collections to digital library environments; • from peer-reviewed referratories to portal services; • specialized search engines

Enriching e-learning metadata through digital library usage analysis

Purpose: In this paper we propose an evaluation framework for analyzing learning objects usage, with the aim of extracting useful information for improving the quality of the metadata used to describe the learning objects, but also for personalization purposes, including user models and adaptive itineraries. Methodology: We present experimental results from the log usage analysis during one academic semester of two different subjects, 350 students. The experiment looks into raw server log data generated from the interactions of the students with the classroom learning objects, in order to find relevant information that can be used to improve the metadata used for describing both the learning objects and the learning process. Findings: Preliminary studies have been carried out in order to obtain an initial picture of the interactions between learners and the virtual campus, including both services and resources usage. These studies try to establish elationships between user profiles and their information and navigational behavior in the virtual campus, with the aim of promoting personalization and improving the understanding of what learning in virtual environments means. Research limitations: During the formal learning process, students use learning resources from the virtual classroom provided by the academic library, but they also search for information outside the virtual campus. Not all of these usage data are considered in the model we propose. Further research needs to be done in order to get a complete view of the information search behavior of students for improving the users’ profile and creating better personalized services. Practical implications: In this paper we suggest how a selection of fields used in the LOM standard could be used for enriching the description of learning objects, automatically in some cases, from the learning objects usage performed by an academic community. Originality: Ever since the beginnings of libraries, they have been a “quiet storage place”. With the development of digital libraries, they become a meeting place where explicit and implicit recommendations about information sources can be shared among users. Social and learning process interactions, therefore, can be considered another knowledge source