PENGARUH BEBAN KERJA DAN STRESS KERJA TERHADAP KINERJA DAN MOTIVASI KERJA SEBAGAI VARIABEL MEDIASI PEGAWAI UPTD PENGELOLAAN TRANSPORTASI UMUM DINAS PERHUBUNGAN KOTA SURABAYA

Abstract

This workload situation is experienced by employees at the Public Transportation Management UPTD of the Surabaya Transportation Service, which sometimes triggers stress at work. The workload and work stress that civil servants only experience when carrying out their work is due to the heavier job responsibilities they bear. The resulting descriptive analysis can be in the form of a frequency table, percentage and average score of respondents' answers. Then it will be analyzed to reveal phenomena that occur in the field according to respondents' perceptions. Workload influences employee performance, this can be seen with a Tstatistic value of 5,794 and a p-value of 0.000. Work stress has an effect on employee performance, this can be seen with a Tstatistic value of 1.967 and a p-value of 0.050. Workload influences the work motivation of UPTD employees for Public Transportation Management of the Surabaya Transportation Service. This can be seen from the Tstatistic value of 5,202, with a p-value of 0.000. Work stress influences the work motivation of UPTD employees managing public transportation at the Surabaya City Transportation Service. This can be seen from the Tstatistic value of 5,202, with a p-value of 0.00. Work motivation influences the performance of UPTD employees for Public Transportation Management of the Surabaya Transportation Service, this can be seen with a Tstatistic value of 8.081 and a p-value of 0.00

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Jurnal Online Fakultas Ekonomi UST (Universitas Sarjanawiyata Tamansiswa)

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Last time updated on 09/02/2024

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