Using The Balanced Scorecard To Reform University Policing: An Illustrative Example


Since the death of George Floyd, protestors nationwide have called for police reform, including on college campuses. This paper provides an illustrative example of how a balanced scorecard approach was utilized in the strategic reform of a campus police department. The study highlights how decision-makers can integrate the balanced scorecard’s use to successfully reform the campus police department and to create buy-in throughout the process

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This paper was published in Clute Institute: Journals.

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