Personas have attracted the interest of many in the usability and software engineering communities. To date, however, there has been little work illustrating how personas can be integrated into software tools to support these engineering activities. This paper presents four guidelines that software engineering tools should incorporate to support the design and evolution of personas. These guidelines are grounded in our experiences modifying the open-source CAIRIS Requirements Management tool to support design and development activities for the EU FP7 webinos project
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