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A study of seven selected chemical engineering facilities\u27 crisis public relations plans


The purpose of this thesis was to obtain what techniques are being used in the Philadelphia, PA area to handle crises in chemical engineering facilities. Related literature was reviewed to determine how others in the crisis public relations industry handle crisis. The public relations contacts at 17 chemical engineering facilities were contacted to participate in the researcher\u27s study, with seven completed responses. The seven participants completed questionnaires about the current public relations practices being used at their facilities. The information that they provided was useful in establishing commonalities among the different facilities. This study will provide both public relations professionals and professionals in the chemical engineering field insight into the current practices being used to handle crises in the Philadelphia, PA area. With the findings from the study performed, professionals in public relations and chemical engineering can improve upon the current crisis public relations practices. Twenty-eight percent of the organizations studied had a crisis public relations plan in place, 58% did not and 14% did not know

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This paper was published in Rowan University.

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