Skip to main content
Article thumbnail
Location of Repository

Deconstructing information packages : organizational and behavioural implications of large scale information systems

By Jannis Kallinikos


In this article I argue that the organizational involvement of large scale information technology packages, such as those known as Enterprise Resource Planning (ERP), has important implications that go far beyond the acknowledged effects of keeping the organizational operations accountable and integrated across functions and production sites. My claim is that ERP packages are predicated upon an understanding of human agency as a procedural affair and of organizations as an extended series of functional or cross-functional transactions. Accordingly, the massive introduction of ERP packages to organizations is bound to have serious implications that precisely recount the procedural forms by which such packages instrument organizational operations and fashion organizational roles. The conception of human agency and organizational operations in procedural terms may seem reasonable yet it recounts a very specific and, in a sense, limited understanding of humans and organizations. The distinctive status of framing human agency and organizations in procedural terms becomes evident in its juxtaposition with other forms of human action like improvisation, exploration or playing. These latter forms of human involvement stand out against the serial fragmentation underlying procedural action. They imply acting upon the world on loose premises that trade off a variety of forms of knowledge and courses of action in attempts to explore and discover alternative ways of coping with reality

Topics: H Social Sciences (General)
Year: 2004
DOI identifier: 10.1108/09593840410522152
OAI identifier:
Provided by: LSE Research Online

Suggested articles


  1. (1994). A Dynamic Theory doi
  2. (1967). A Framework for the Comparative Analysis of Organizations, doi
  3. (2000). A Model of ERP Project Implementation, doi
  4. (1977). A Theory of Semiotics. doi
  5. (2000). About Experiments and Style: doi
  6. (1987). Accounting and the Construction of the Governable Person, Accounting, doi
  7. (2000). An ERP Implementation Study form a Knowledge Transfer Perspective, doi
  8. (2001). An Investigation of Critical Management Issues in ERP Implementation: Empirical Evidence from Canadian Organizations, doi
  9. (2000). and Associates
  10. (1952). Arts and Technics. doi
  11. (1995). Body, Brain and Communication,
  12. (1996). Cognition and Communication at Work. doi
  13. (1979). Cognitive Processes in Organizations, doi
  14. (1981). Comments on Decisions on Organizations,
  15. (1986). Complex Organizations: A Critical Essay. Third Edition. doi
  16. (2000). Componentizing the Enterprise Application Packages, doi
  17. (1981). Computer Science as Empirical Inquiry: Symbols and Search, doi
  18. (1999). Computer-based Technology and the Constitution of Work: doi
  19. (1996). Computerization and Controversy. doi
  20. (2000). Cultural Fits and Misfits: Is ERP a Universal Solution?, doi
  21. (2000). Enterprise Resource Planning Systems: Systems, Life Cycle, Electronic Commerce, and Risk. Cambridge: doi
  22. (2001). Expansive Learning at Work: Toward an Activity Theoretical Reconceptualization, doi
  23. (1991). Exploitation and Exploration doi
  24. (2004). Farewell to Constructivism: Technology and Context-embedded Action,
  25. (1984). Forces of Production: A Social History of Industrial Automation. doi
  26. (1974). Frame Analysis. doi
  27. (1988). From Tools to Gestell. Agendas for Managing Information Infrastructures, doi
  28. (2000). Globalization and ‘Risk Society’,
  29. (2000). Implementing Enterprise Resource Planning Packages in Different Corporate and National Cultures, doi
  30. (1997). Information, Organization and Management, doi
  31. (1966). Language as Symbolic Action. doi
  32. (1994). Learning by Trying: The Implementation of Configurational Technology, doi
  33. (2000). Learning from Adopters’ Experiences with ERP: Problems Encountered and Success Achieved, doi
  34. (1995). Life on the Screen. Identity in the Age of the Internet. doi
  35. (1986). Mind Over Machine. doi
  36. (1958). Organizations. doi
  37. (2000). Predicting the Implementation Effort of ERP projects: Empirical Evidence on SAP/R3, doi
  38. (1998). Putting the Enterprise into the Enterprise System, doi
  39. (2002). Re-opening the Black Box of Technology: Artifacts and Human Agency,
  40. (2003). Reconceptualizing Users as Social Actors in
  41. (1989). Rediscovering Institutions. doi
  42. (2000). SAP Implementation at Metalica; An Organizational Drama in Two Acts, doi
  43. (1972). Steps to an Ecology of Mind. doi
  44. (1983). Structures in Fives.
  45. (2000). Symposium ITXPO: Insight for the Connected World.
  46. (1996). Technology and Society: Interdisciplinary Studies in Formal Organization.
  47. (2002). Temporal Issues in Information and Communication Technology-Enables Organizational Change: Evidence From an Enterprise Systems Implementation, doi
  48. (2000). The Adoption and Design Methodologies of Component-Based Enterprise Systems, doi
  49. (1987). The Archeology of Accounting Systems, doi
  50. (1983). The Architecture of Cognition.
  51. (1993). The Collapse of Sensemaking in Organizations: doi
  52. (1949). The Concept of Mind. doi
  53. (1986). The Control Revolution: Technological and Economic Origins of the Information Society. doi
  54. (1992). The Duality of Technology: Rethinking doi
  55. (2000). The Economics of Standards’
  56. (1994). The Factory as Laboratory, doi
  57. (1986). The Hypermodern MNC-A Heterarchy?, doi
  58. (1970). The Myth of the Machine. Two Volumes.
  59. (1955). The Philosophy of Symbolic Forms, doi
  60. (1996). The Platform Organization: Recombining Strategies, Structures, and Surprises, doi
  61. (1992). The Practical Intellect: Computer and Human Skills. doi
  62. (2000). The Process of Rationalization: A Critique and ReAppraisal of Neo-institutionalism in Organization Studies, doi
  63. (1979). The Social Psychology of Organizing. doi
  64. (1979). The Structuring of Organizations. doi
  65. (1979). The Structuring of Organizations. Englewood-Cliffs, doi
  66. (1986). The Whale and the Reactor. A Search of Limits in the Age of High Technology. doi
  67. (1990). Thinking Machines. Can There Be? Are We?, doi
  68. (1977). Toys and Reasons. doi
  69. (1993). Upon Opening the Black Box and Finding Empty: Social Constructivism and doi
  70. (2000). Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations. doi
  71. (1978). Ways of Worldmaking. doi
  72. (1992). When Gunfires Shatters Bone: Reducing Sociotechnical Systems to Social Relations, Science, Technology and Human Values, doi

To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.