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A Method for Designing Digital Innovation Contest Measurement Models

By Workneh Y. Ayele, Gustaf Juell-Skielse, Anders Hjalmarsson and Paul Johannesson

Abstract

As contests become more popular means for organizing digital innovation, the need for measuring contest performance increases. The Digital Innovation Contest Measurement-model (DICM-model), which is the basis for this study was designed based on a single case study, and its evaluation indicated that there is a need for a customizable methodological approach that can accommodate differences in organizational requirements for designing and refining DICM-models. Therefore, in this paper, we present a summary of the evaluation of the DICM-model and propose a nine-step method to design and refine DICM-models using a quality oriented approach. The proposed method is based on the Goal-Question-Metric and the Balanced Scorecard to elicit measures and to enable agility in measuring the fulfilment of measurement goals of innovation contests. Also, the method facilitates knowledge management to refine, record and communicate best practices. An exante evaluation of the method indicates that the method provides practical support in designing and improving a DICM model. For future study, it is suggested to widen the scope of the method to aid in the design of measurement models for digital innovations using open data, in general

Topics: Digital Innovation Contest, Design of Measurement Model, Open Data Innovation, Goal Oriented Measures, Goal Question Metric, Information Systems, Systemvetenskap, informationssystem och informatik
Year: 2016
OAI identifier: oai:DiVA.org:su-136575
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