Video teleconferencing and performance


Tradition would have us believe that face-to-face meetings are the most effective means of dealing with complex group problem-solving tasks. But are they the most effectice method in today’s high tech world? This article reports an attempt to determine if face-to-face meetings are as effective as their electronic counterpart—the video teleconference. Based on the findings of this study. it is concluded that video teleconferencing may be a more effective method than face-to-face meetings. Reasons for, and implications of, this finding are then discussed. MODERN MANAGERIAL COMMUNICATION OCCURS in a wide variety of possible settings. Although these settings may be categorized in a number of different ways, one way would be to classify them in terms of their relative &dquo;warmth.&dquo; That is, a medium is considered to be &dquo;war m&dquo; or &dquo;colci&dquo; depending on its ability to transmit nonverbal cues in the development of interpersonal relationships. A relatively &dquo;warrn&dquo; setting, (e.g., face-to-face interaction) is capable of transmitting more information than a relatively &dquo;cold&dquo; setting (e.g., electronic interaction) because of its greater ability to send and receive these nonverbal cues

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