Abstract

Background: Organizational Citizenship Behavior indicates an individual cautious behavior that although is not known by formal organizational reward system directly, can have a positive and effective role on the organizational performance and lead to functional improvement. In this study the relationship between Organizational Citizenship Behavior and its determinant factors has been surveyed. Materials & Method: This is a cross- sectional study that was done on an accidental sample of 130 staff working in Shiraz University of Medical Sciences (SUMS). The required data was gathered by using a questionnaire and descriptive statistics and person regression test were applied in significant level of 0.05. Results: Results showed that there were statistically positive significant differences between OCB and organizational culture, personality and internal control focus (p<0.001) in contrast with the reversed and significant differences between OCB and job stress (p<0.001).In addition there were statistically positive significant differences between various dimensions of OCB with each other (p<0.001). furthermore, between courtesy and organizational culture, control focus and personality

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Last time updated on 12/04/2017

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