Location of Repository

Designing appliances for mobile commerce and retailtainment

By George Roussos, P. Kourouthanassis and T. Moussouri


In the emerging world of the new consumer and the `anytime, anywhere' mobile commerce, appliances are located at the collision point of the retailer and consumer agendas. The consequence of this is twofold: on the one hand appliances that were previously considered plain and utilitarian become entertainment devices and on the other, for the effective design of consumer appliances it becomes paramount to employ multidisciplinary expertise. In this paper, we discuss consumer perceptions of a retailtainment commerce system developed in collaboration between interactivity designers, information systems engineers, hardware and application developers, marketing strategists, product development teams, social scientists and retail professionals. We discuss the approached employed for the design of the consumer experience and its implications for appliance design

Topics: csis
Publisher: Springer
Year: 2003
OAI identifier: oai:eprints.bbk.ac.uk.oai2:319

Suggested articles



  1. (2002). A case study in ubiquitous retail”, doi
  2. (1999). ALBATROS: Electronic tagging solutions for the retail sector”, Informatica El Corte Inglés,
  3. (1994). An indoor wireless system for personalized shopping assistance”, doi
  4. (2002). Beyond Prototypes: Challenges in Deploying Ubiquitous Systems”, doi
  5. (2002). Consumer Culture, doi
  6. (2000). Consumer reactions to electronic shopping on the World Wide Web”,
  7. (1999). Intelligent Tracking in Manufacturing”, doi
  8. (2001). Last Mile Supply Chain Management:
  9. (1986). Marketing High Technology, doi
  10. (2000). New Forms of Consumption: Consumers, Culture, and Commodification, Rowman & doi
  11. (1999). Retail Marketing Management, Financal Times Management,
  12. (2003). Systems Architecture for Ubiquitous Retail”, doi
  13. (1991). The Computer of the 21 st Century”, doi
  14. (1991). The Computer of the 21st Century”, doi
  15. (1996). The Future of the Food Store: Challenges and Alternatives, Coca Cola Retailing Group,
  16. (2002). The Future of the Mobile Internet: Lessons from Looking at Web Use”,
  17. (2002). The Human Experience”, doi
  18. (1986). The role of the environment in marketing services: The consumer perspective”, in
  19. Ubiquitous Computing,
  20. (2000). Viewpoint: Reaching the consumer through e-grocery VMI”, doi

To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.