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Skill mismatch in tourism and hotel sector

By Filippo Ferrari

Abstract

This paper compares the skills and knowledge possessed by qualified of tourism and hotel sector with those expected by the industry; compares also the importance of specific skills and knowledge profile by school teachers and businesses. Research has found that: 1) the qualified are systematically provided for lack of skill and knowledge than required by the industry and 2) teachers systematically underestimate the relative importance of skills and knowledge for the profile consideredskill mismatch; training needs; tourism and hotel

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