Skip to main content
Article thumbnail
Location of Repository

Text messaging (SMS) and libraries

By Andrew Walsh


Purpose \ud With mobile phones now becoming an almost ubiquitous technology the time seems ripe for libraries to take advantage of this maturing technology, in particular text messaging (SMS) which is available to almost all mobile phone users. \ud Design/methodology/approach \ud The article outlines some examples of best practice across the world in using SMS to support our users, particularly in teaching information skills. \ud Findings (mandatory) \ud Text messaging can be used for a range of activities within our libraries and some services can be introduced for minimal or zero expenditure. \ud Practical implications (if applicable) \ud Librarians and library managers should be able to take ideas and suggestions from this article to develop mobile friendly services that the majority of their users can access.\ud Originality/value (mandatory).\ud The article outlines some examples and suggestions for services that have not been widely written about or introduced in our libraries to date, including previously unpublished examples from the University of Huddersfield

Topics: Z719
Publisher: Emerald
Year: 2009
OAI identifier:

Suggested articles


  1. (2009). Available at:
  2. (2007). Generating learning contexts with mobile devices’.
  3. (2009). How One Teacher Uses Twitter in the Classroom ReadWriteWeb. Available at: (Accessed 1st
  4. (2003). Integrated digital communities: Combining web-based interaction with text messaging to develop a system for encouraging group communication and competition. doi
  5. (2005). Learning Italian via mobile SMS In: Kukulska-Hulme,
  6. (2008). Libraries begin to engage their menacing mobile phone hordes without Shhhhh! Internet Reference Services Quarterly, doi
  7. (2009). Mobile Cellular Subscribers per doi
  8. (2008). Mobile learning for the twenty-first Century librarian. doi
  9. (2005). Mobile Learning: A handbook for educators and trainers. doi
  10. (2007). Mobile learning: towards a research agenda. doi
  11. (2007). SMS reference: Keeping up with your clients. doi
  12. (2008). Supporting and Enhancing Undergraduate Learning with m-learning tools: an exploration and analysis of the potential of Mobile Phones and SMS.
  13. (2008). Text Messaging at Reference: A Preliminary Survey. doi
  14. (2007). Using text messaging to support administrative communication in higher education. doi

To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.