10.1145/2660398.2660407

Metrics for cooperative systems

Abstract

This paper proposes performance indicators and metrics for the analysis of shared workspaces. We investigate user activity in various electronic workspaces of a shared workspace system and compare these on the basis of the proposed metrics: activity, productivity and cooperativity. Based on these results we further investigate the intensity of cooperation on shared documents. The investigations show that the proposed metrics permit an identification of the current cooperation status of a workspace as well as a classification of workspaces and benchmarking of the cooperation maturity

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Fraunhofer-ePrints

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oai:fraunhofer.de:N-351508Last time updated on 11/15/2016

This paper was published in Fraunhofer-ePrints.

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