Service innovation life cycle in a manufacturing ecosystem


Servitization is a grand challenge for all manufacturing companies to extend their business. As main result this paper presents an approach and corresponding research questions on how to integrate servitization in manufacturing businesses by making use of an innovation ecosystem. Companies might benefit from this approach, as it indicates how relevant characteristics to evolve in order to take the next steps in the servitization process and what challenges have to be regarded when it comes to the conditions for service innovations. However, the result of this paper still remains an approach that needs to be applied and validated in industrial practice

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This paper was published in Fraunhofer-ePrints.

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