Location of Repository

Monitoring computer-based training over computer networks

By Jason Watson

Abstract

As time is becoming an ever more precious commodity in today's workplace, effective training is also taking on an increasingly important role, but finding the time to train today's workforce is becoming increasingly difficult. With employees in diverse locations across the country and across the world and some working from home, on the road or "hot-desking" we have to take a new approach to training.\ud Fortunately computer-based training can solve many of the traditional problems such as the need to bring all trainees together in the same location at the same time. With today's sophisticated\ud computer-based training applications motivated employees can train where they want, at home or\ud at work, and when they want, at lunchtime or after work.\ud However, there is also a basic legal and pedagogical requirement to record who has been trained and in what. This is very easy in a traditional training scenario, but much more difficult in today's training environments. This problem is currently the major obstacle to the widespread adoption of computer-based training, and looking for a solution to these problems was the aim of this research. This research began by investigating the processes used by multimedia developers when creating Computer Based Training (CBT) applications, identifying the current methodologies, techniques\ud and tools that they use. Very quickly it was easy to see that developers use a whole range of\ud development tools and that their expertise is primarily in the design of training applications, not in programming. Similarly the students want credit for the training that they undergo but do not want to be distracted by an intrusive monitoring system. The role of the Training Manager is equally important. He or she needs to be able to quickly assess the situation of an individual or a group of students and take remedial action where necessary. Balancing all of these needs in a single generic solution to the monitored training problem was the single biggest challenge. This research has addressed these important problems and has developed a solution that permits the monitoring of student training progress in any location and at any time in a way that is totally transparent to the user. The author integrates this additional functionality into a new or existing training through a drag-and-drop interface which is very easy to use, creating a monitoring experience which is totally transparent to the trainee and the Training Manager receives a summary database of student progress. Specifically the system uses a library of C++ functions that interface to Authorware, Director,\ud Toolbook or a C++ application. The functions permit an author to open a monitoring database at\ud the start of a training session and close it at the end. Whilst the database is open we can record any data that we require regarding student progress and performance. On closing the session the resulting database is sent to a central collation point using FTP. Students are identified\ud automatically through their IP address, from their network login or ask them to logon to the\ud training session manually. The system can write any database format that is required and if the\ud network is unavailable when the session ends the database will be saved locally until the next\ud training session. At the central collation point a specially written application takes the many\ud databases created by individual training sessions and collates them into one large database that can\ud be queried by the training manager. Small trials were initially performed with a prototype system at the collaborating company, CBL\ud Technology Ltd, which in turn led to larger trials at both Cable and Wireless Communication PLC and the University of Huddersfield. In these trials authors of CBT applications found the system extremely easy to integrate into their applications and the training managers and course leaders responsible for training outcomes, found the feedback on student performance, that the system provided, invaluable. This research had demonstrated that it is possible to create a generic monitored training solution that balances the needs of the trainee, the author and the Training Manager. Trainees can train at any time, anywhere in the world, over the Internet or from CDROM and a training manager can monitor their progress provided that at some time they connect to a computer network

Topics: Q1, QA75
OAI identifier: oai:eprints.hud.ac.uk:6910

Suggested articles

Preview

Citations

  1. (1994). A 3D Based User Interface for Information Retrieval Systems", doi
  2. A blueprint for using the World Wide Web as an Interactive Teaching Tool", doi
  3. (1994). An Interface for the Direct Manipulation of Statistical Data", doi
  4. Assessment and the Promotion ofAcademic Values",
  5. Association of Test Publishers, "Questions about Tests",
  6. (1997). Authoring Tool Roundup",
  7. (1997). CMI Guidelines for Interoperability AICC",
  8. (1992). Computational Mail as Network Infrastructure for ComputerSupported Cooperative Work", doi
  9. (1996). Computer Networks", doi
  10. (1993). Computers in Schools: past, present, and how we can change the future", doi
  11. (1997). Delivery, Scheduling and Monitoring of Computer-Based Learning Material Over Computer Networks",
  12. (1997). Designing Next Generation Computer-Based Training Products Which Exploit the Internet", Teaching Company Directorate Multimedia Seminar,
  13. (1996). Developer Network", Microsoft Developer Network CD-ROM, doi
  14. (1999). Dictionary of Multimedia and Internet Applications: a guide for developers and users", doi
  15. Distributed Active Objects", doi
  16. Fabrice de Comarmond, "An Intermediation on Payment System Technology", doi
  17. (1985). Harry Yeates, "Introducing computer assisted learning",
  18. (1997). How Computers Work ",
  19. (1994). How Multimedia Works",
  20. (1994). How Virtual Reality Works",
  21. http: //www. solis. com/wpstd. html, "Standards Based Computer Managed Instruction: Impetus for Change"
  22. (1997). Inside Windows NT',
  23. Integrating Query, Thesaurus, and Documents through a Common Visual Representation", doi
  24. (1997). MFC Programming",
  25. (1999). Microsoft Skills go online at BT',
  26. (1999). Multimedia Education" -Handbook of Internet and Multimedia Systems and Applications,
  27. (1997). Multimedia: An Introduction ",
  28. (1998). Nabil Layaida and Cecile Roisin, "Authoring Techniques for Temporal Scenarios of Multimedia Documents ", published in the "Handbook of Internet and Multimedia Systems and Applications", doi
  29. (1998). New Strategy Solves Needs for Media Streaming, Media Authoring", Microsoft Corporation (PressPass),
  30. (1992). Programming Windows 3.1", Microsoft Press, 3rd Edition,
  31. (1996). Technology in Teaching & Learning, a guide for academics",
  32. (1997). The Ultimate Multimedia Handbook",
  33. The Virtual Reality Modeling Language" doi
  34. (1998). Theoretical Foundations of Multimedia ", doi
  35. (1999). Uses and misuses of personal data in employee/employer relationships",
  36. (1996). VINETA: Navigation through Virtual Information Spaces" doi
  37. (1999). Virtual Reality Systems For Browsing Multimedia"
  38. (1999). Visualisation of Data from an Intranet Training Systems using Virtual Reality Modelling Language (VRML)", doi
  39. (1996). Who pays the costs? Who gets the benefits? ", Conference Proceedings: Embedding Technology into Teaching,

To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.