Importance of mutual benefits in online knowledge sharing communities

Abstract

The sustainability of knowledge sharing e-communities is a major issue at present. A hypothesis was proposed at the outset in the paper that the provision of mutual benefits among participants will lead to positive participation. Drawing from the economic and social theories, a framework for analysis was developed and tested in an empirical study. The preliminary results demonstrated a direct relationship between mutual benefits and the level of participation, and hence supported the hypothesis

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    This paper was published in White Rose Research Online.

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