The literature on acceptability of road pricing schemes is reviewed, and a number of
limitations of that research are identified. In particular, little evidence is found of the
differences between users and non-users and the effects of scheme design and level of
charge. A stated preference survey was conducted in two UK cities to provide evidence
on these issues. Charging was found to be more acceptable to non-users, those who
perceived pollution and congestion to be very serious, those who considered current
conditions unacceptable, and those who judged road pricing to be effective. It proved
possible to identify design combinations, for both cities, which would be voted for by a
majority
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