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Users' effectiveness and satisfaction for image retrieval

By A. Al-Maskari, P. Clough and M. Sanderson


This paper presents results from an initial user\ud study exploring the relationship between system\ud effectiveness as quantified by traditional\ud measures such as precision and recall, and users’\ud effectiveness and satisfaction of the results. The\ud tasks involve finding images for recall-based\ud tasks. It was concluded that no direct relationship\ud between system effectiveness and users’\ud performance could be proven (as shown by\ud previous research). People learn to adapt to a\ud system regardless of its effectiveness. This study\ud recommends that a combination of attributes\ud (e.g. system effectiveness, user performance and\ud satisfaction) is a more effective way to evaluate\ud interactive retrieval systems. Results of this\ud study also reveal that users are more concerned\ud with accuracy than coverage of the search\ud results

Year: 2006
OAI identifier: oai:eprints.whiterose.ac.uk:4504

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