Web 2.0 - help or hype? : social softwares and their value to libraries

Abstract

Over the summer of 2007, as Service Innovation Officer at the University of Warwick Library, I was asked to write a report on Web 2.0 technologies, and I spent some time investigating different technologies and social softwares. The only way to explore these social softwares is to use them. Make friends on them, install applications, get content and try to use them to their limits. I investigated a number of different technologies all labelled as "Web 2.0", and the ones with most potential for libraries are discussed here