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Influence of Timeline and Named-Entity Components on User Engagement

By Yashar Moshfeghi, Michael Matthews, Roi Blanco and Joemon M. Jose

Abstract

Nowadays, successful applications are those which contain features that captivate and engage users. Using an interactive news retrieval system as a use case, in this paper we study the effect of timeline and named-entity components on user engagement. This is in contrast with previous studies where the importance of these components were studied from a retrieval effectiveness point of view. Our experimental results show significant improvements in user engagement when named-entity and timeline components were installed. Further, we investigate if we can predict user-centred metrics through user’s interaction with the system. Results show that we can successfully learn a model that predicts all dimensions of user engagement and whether users will like the system or not. These findings might steer systems that apply a more personalised user experience, tailored to the user’s preferences

Publisher: Springer Berlin Heidelberg
Year: 2013
OAI identifier: oai:eprints.gla.ac.uk:128470
Provided by: Enlighten
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