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Improving performance in cataloguing and technical services workflows

By Stuart Hunt

Abstract

Libraries are operating within what is currently a challenging economic climate. This looks set to continue for some years. This impact is being felt across the public and private sectors. Within the HE sector it is clear that further potentially far-reaching and possibly devastating funding cuts will happen. Universities have already made cuts which have impacted libraries in terms of staffing, services, information resources, opening hours, development plans and other ways. Challenging library budgets have lead libraries to consider the ways in which they operate at a process level. Focus is on doing more with less and in improving performance within, or with reduced, resources.\ud \ud This article describes how specific process improvement tools and techniques can be used to improve cataloguing and technical services workflows. It derives, in part, from practical experience of conduction a process review in this area within an academic research library context. The discussion is then applied at the level of bibliographic description, analysing how process improvement can be applied to the Functional Requirement for Bibliographic Records

Topics: Z665
Publisher: CILIP
Year: 2010
OAI identifier: oai:wrap.warwick.ac.uk:3910

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