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Motivation System of Call Center

By Gabriela Šmardová

Abstract

This thesis focuses on the analysis of motivation system. The company is engaged in the provision of active and passive telemarketing. Based on the analysis of society and primary research, I should work such measures , which should lead to higher employee satisfaction

Topics: motivational theory.; Motivation; motivační systém; motivační teorie.; spokojenost zaměstnanců; motivation system; satisfaction of employees; Motivace; evaluation of employees; hodnocení zaměstnanců; dotazník; questionnaire
Publisher: Vysoké učení technické v Brně. Fakulta podnikatelská
Year: 2016
OAI identifier: oai:invenio.nusl.cz:241189
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