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Online Banking on E-Commerce in India

By Navpreet Kaur and Dr. Ashutosh Pathak

Abstract

Online Banking is becoming an important aspect of worldwide commerce. Online Banking is also known as ebanking,\ud cyber banking, virtual banking, net banking, and internet banking. Online banking includes various\ud banking activities conducted from home business, instead of at a physical bank location Customer relationship\ud management worked as a tool increased use of e-commerce makes CRM. Online banking is based on internet or\ud web- based interaction to create a high volatile relationship in the banking sector .Questions are related to online\ud banking in which given options are Satisfied, Unsatisfied ,Neutral, Yes, No . After analysis and comparison of\ud traditional banking of online banking, it is revealed that it is quite difficult, if not impossible, to suggest that\ud which online banking is best. Online banking provide the flexibility, efficiency of work, provide the better\ud security of net banking than net banking incresed. The future of web-based e-banking in developed areas\ud appears bright but consumers and merchants in developing countries face in number of barriers to successful ebanking,\ud including less reliable telecommunications infrastructure and power supplies, less access to online\ud payment mechanisms and relatively high costs for personal computers and Internet access . The Future scope of\ud the study of Online banking is use to reduce transaction costs

Topics: Credit Card, CRM, Debit Card, Engineering (General). Civil engineering (General), TA1-2040, Technology, T
Publisher: International Journal of Engineering Research and Applications
Year: 2015
OAI identifier: oai:doaj.org/article:e1bb99682aa544fc9881c7c7a9523ce5
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