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What have we learned from the Smart Machine?

By Andrew Burton-Jones


Zuboff\u27s (1988) book In the Age of the Smart Machine: The Future of Work and Power is one of the most celebrated texts among Information Systems researchers. Despite its significant influence, I suggest that it may have a richer story to tell than has been told to date. Motivated by this potential, my essay has two aims: to explicate the theory developed in Zuboff\u27s text, and to determine how fully it has been used and extended by Information Systems researchers, through an analysis of papers citing her text. My findings show that the theory developed in Zuboff\u27s text has been used in a fairly limited and piecemeal fashion. I discuss how this presents a significant opportunity for research because the theory appears to be just as relevant now as it was when the text was published

Topics: Zuboff, Smart Machine, Citation analysis, Theory, Research opportunities, 1404 Management Information Systems, 1405 Management of Technology and Innovation, 1407 Organizational Behavior and Human Resource Management, 1710 Information Systems, 3309 Library and Information Sciences
Publisher: Pergamon
Year: 2014
DOI identifier: 10.1016/j.infoandorg.2014.03.001
OAI identifier:

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