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Bakkebo on private hands - A study of the intended and unintended consequences of outsourcing of Bakkebo Omsorgscenter

By Rune Askgaard, Mads Morell, Philip Ramgil Hadberg, Jeppe Kramer Jørgensen and Mico Green Elvig


This report is aimed to create understanding to which consequences and aims to the embedding of market mechanisms in the public sector of Denmark, as it has happened since the beginning of the use of New Public Management since the 1980’s. The exploration in the report is based on outsourcing of the Bakkebo Omsorgscenter care center in the municipality of Gribskov. Based on our selected empirical data, we found it logical to divide the consequences into four effects: Economical impact, quality impact, employee relations and innovative effect. Using qualitative research interviews including consultants from Gribskov Municipality, head of the Bakkebo care center and sector president of the union FOA, we have identified the intended and unintended consequences of outsourcing in our investigation scope. This repport is intented to create a deeper understanding of which goals and consequences has come as a result of New Public Managements market logic in the public sector of Denmark. It can be proven that there has been created intended millions in cost saving measures by outsourcing the carecenter Bakkebo to the private hands of Aleris. We have come to the conclusion, after finished research, that the endeavour for the cost saving measures has affected the other effects. This is seen as employment insecurities after the outsourcing contract expires since it bears the risk of switching employer. The employees, however, is protected by the law considering transfer of business, combined with a strong representation by FOA on the table of negotiation. When physiotherapy was centralized for carecenters I Gribskov it brought with it a consequence bringing down the accessible professional expertise. This can however not be exclusively entitled outsourcing. There has been created a public-private Innovationspartnerskab, a partnership entirely focused on innovation in the public service of elders, which purpose is to enhance advantages in sharing knowledge and experience between the different stakeholders

Topics: Udlicitering, Plejecenter, New Public Management
Year: 2015
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