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Towards a model of service quality An example in retail banking

By R. Galloway, R Blanchard and Leicester Business School (United Kingdom)

Abstract

SIGLEAvailable from British Library Document Supply Centre- DSC:6217.6971(LBS-OP--15) / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Topics: 05A - Management, administration, business studies, 05Z - Banking, finance, taxation
Year: 1994
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Provided by: OpenGrey Repository
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