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Den förlorade dialogen. : Smartphone under arbetstid.

By Alexander Brorsson and Victor Henriksson


This paper aims to create a better understanding for how executing private matters during work hours affect the individual worker. In todays world the access to social medias, the Internet and all your friends is easy to access due to smartphones and computers. Prior research as described this both as a threat against the productivity of the worker and the moral of the workplace. While others mean that it is a source of recovery and something positive. This thesis uses a qualitative method and fifteen interviews where conducted with people between 20-30 years, who where working and living in Sweden. The theory of this paper is built on following areas: Time, the line between work and private, together alone, the brain and the affect it has on the dialogue between colleagues. This paper confirms a lot of the theory previous conducted, that it can affect the productivity but that it is also a form of recovery. Also the moral dilemma that concurs when the respondents don’t approve surfing on the web or using the smartphone but still everybody does it. The main contribute of this paper is the affect on the dialogue at the workplace. The usage of smartphones in particular makes for fewer conversations between co- workers since a lot of people are using it during breaks and lunches. In the interviews it also came up that every respondent finds people looking at their phone during conversation as irritating and disrespectful, but still most commit to doing it themselves. We can see today that people let their smartphones come between their dialogues and making people less outgoing. In the traditional meeting places like the break room, the co-workers have stopped being social and instead sitting with a smartphone in front of them. The affects of this change are the lost opportunity to learn and come up with new innovating ideas for the company as well as the individual development.

Topics: private matters, workplace, dialogue, smartphone, Business Administration, Företagsekonomi
Publisher: Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE)
Year: 2015
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