The overall aim of the study was to evaluate the effectiveness of the Therapeutic Care service delivered by the Red Cross. Specific objectives were to explore service users’ experiences and perceptions of Therapeutic Care. The research adopted a qualitative approach with purposive sampling used to identify and recruit individuals from Central Scotland who had received the service in the last 12 months. In-depth unstructured interviews were conducted with 30 service users aged between 39 -100 years, who suffered from a range of health conditions including cancer, Parkinson’s disease, arthritis, chronic pain and mental ill health
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