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Linking the role of the Product-Service provider to the customer’s expectation: evidences from the Italian market

By Mario Rapaccini, Sergio Cavalieri and Marco Perona
Topics: Settore ING-IND/17 - Impianti Industriali Meccanici
Publisher: EurOMA (European Operations Management Association)
Year: 2010
OAI identifier: oai:aisberg.unibg.it:10446/119904
Provided by: Aisberg
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