Article thumbnail

Making the Case for Leveraging the Patient-Centered E-Health (PCEH) Context to Expand Information Systems Theory

By Aaron Baird

Abstract

Patient-centered e-health (PCEH) represents a fascinating area of digitized stakeholder interactions characterized by complex information flows, shared decision making, co-created value, and mutual interest in improving health outcomes. Such a context lies in contrast to often contentious firm-consumer relationships characterized by self-interest, surplus maximization (from both producer and consumer sides), and consumer segmentation. This article suggests that PCEH is an ideal context in which to study the emerging class of information systems that include consumers as empowered influencers, stakeholders, and decision makers, rather than only “purchasers” on the other side of the exchange relationship or “mandated” users in the enterprise context. The PCEH context is proposed as an enormous research opportunity that may significantly contribute to expanding information systems research and theory

Topics: patient-centered e-health; research opportunities; inductive and deductive PCEH literature
Publisher: AIS Electronic Library (AISeL)
Year: 2014
OAI identifier: oai:aisel.aisnet.org:cais-3741
Download PDF:
Sorry, we are unable to provide the full text but you may find it at the following location(s):
  • https://aisel.aisnet.org/cais/... (external link)
  • https://aisel.aisnet.org/cgi/v... (external link)
  • Suggested articles


    To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.