Article thumbnail

The Convergence of Manufacturing and Service Technologies: A Patent Analysis Approach

By Youngjung Geum, Yongtae Park . and Sungjoo Lee .


Active technological convergence of manufacturing industries and service industries has been emerged as a core and essential phenomenon for recent business environment. Technology convergence has already been the basic force behind the both product innovation and service innovation, changing the ways in which firms interact with their customers. Despite the gravity, there has been limited approach to investigate the technological convergence of manufacturing technologies and service technologies from the empirical perspective. In response, this paper aims to investigate technological convergence between manufacturing technology and service technology using patent analysis. For this purpose, we define the service technology and manufacturing technology. Following on this, we analyze the USPC classification of those technologies to analyze the technological convergence. To investigate the dynamic change of convergence, 10-year-dyanamics are observed. As case studies, three industries which show high level of technological convergence of manufacturing and service - banking, healthcare, and education industries are selected and analyzed in detail

Publisher: 'AMH International Conferences and Seminars Organizing LLC'
Year: 2013
DOI identifier: 10.22610/imbr.v5i2.1032
OAI identifier:

Suggested articles

To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.