Modelo para identificação de ações de melhoria de desempenho aliadas à Estratégia


This article presents a proposal of a conceptual model to identify initiatives ofperformance improvement, which are aligned to the organizational strategy. It makes arevision that approaches important themes as Strategy & Environment, Improvement &Change Management and Performance Assessment. It enhances it more and more presentneed for change and it revises the improvement approaches explaining both, continuousimprovement and reengineering, as important for the organization. In this proposal, it isseen steps for Manage the Improvement & Change that it could be understood as a cyclePDCA for the performance improvement. In the phase P, it analyzes the strategic planningthat will support the identification of change actions. The implementation of improvementactions and systems of performance measurement belongs to the phase D. In the phase C,it can be appraised the actions and in the case of success it is possible to consolidate theimprovements and change and the new system of performance measurement. It concludesemphasizing the importance and limitations of this work

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This paper was published in Directory of Open Access Journals.

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