Skip to main content
Article thumbnail
Location of Repository

Uncontested Professionalism: Phoney Turf Wars and the Myth of Holism

By Richard Moorhead

Abstract

This paper considers the ways in which members of the public present problems to advice agencies and solicitors' firms. It looks, in particular, at the incidence and management of clients with problem clusters; that is, clients with more than one problem that crosses more than one area of practice to see how well those problems are resolved. It shows that multiple problems are common, and are only partially recognised by the advisers that deal with those clients. Furthermore, whilst lip-service is paid to the idea of holistic service in both policy literature and professional propaganda, it is an idea which is more honoured in the breach than in practice. Whilst this research exposes the idea that solicitors are not holistic, whereas nonlawyers are holistic, as something of a phoney war; it also emphasises the important intersectionality between legal and social problems which poses a number of interesting dilemmas to for access to justice policy. The idea of intersectionality is that legal and non-legal problems interact causally (creating more problems) and on the capacity of clients (literally wearing them down and reducing their capacity to cope with and solve problems). How far should legal service models adapt to that intersectionality? Should non-legal problems be dealt with alongside non-legal problems? What skills and service models are best placed to meet such needs

Topics: LAW
OAI identifier: oai:sas-space.sas.ac.uk:3421
Provided by: SAS-SPACE

Suggested articles

Citations

  1. (2005). 2 Citizens Advice
  2. (2003). A and Paterson A doi
  3. (2004). Advice Needs of Lone Parents (OPF)
  4. (2003). An Anatomy of Access: Evaluating Entry, Initial Advice and Signposting using model clients (London: Legal Services Research Centre).
  5. (2006). Causes of Action (Norwich: TSO, 2nd edn.)
  6. (2001). Community Legal Services and the Beacon Council Scheme (London: Department for Transport Local Government and the Regions) Pleasence et al (2004a) Causes of Action: Civil Law and Social Justice, (Stationery Office).
  7. (2003). Contesting Professionalism: Legal Aid and Nonlawyers in England and Wales,
  8. (2004). Legal aid and the decline of private practice: blue murder or toxic job? 11 (3)
  9. (1991). Mapping the Margins: Intersectionality, Identity Politics, and Violence Against Women of Color,
  10. (2001). Paths to Justice in Scotland (Oxford: Hart) Harding R et al (2002) Evaluation of welfare rights advice in primary care: the general practice perspective Health and Social Care in
  11. (2001). Quality and Cost: Final Report on the Contracting of Civil, NonFamily Advice and Assistance Pilot (Stationery Office,
  12. (2005). Specialist Quality Mark Standard (London: Legal Services Commission) Legal Services Commission (2005b) Making Legal Rights a Reality: The Legal Services Commission’s Strategy for the Community Legal Service, Volume One: A Consultation Paper (London:
  13. (2006). The Impact of Housing Benefit on Social Landlords’ Possession Actions in the County Courts, forthcoming Brandser Kalsem,
  14. (2004). Way to go,

To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.